After updating Photoshop Plug-in is not working

New Here ,
Dec 31, 2020

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We have the Orange Box Watercolor FX plug-in that we purchased.  Since updating Photoshop to 22.1 the plug in is not completing the watercolor process.   It does create several layers that stops showing a Not Symbol. 

Is anyone else experiencing this problem?  If so, has anyone found a fix?

Thanks for any help you can provide.

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After updating Photoshop Plug-in is not working

New Here ,
Dec 31, 2020

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We have the Orange Box Watercolor FX plug-in that we purchased.  Since updating Photoshop to 22.1 the plug in is not completing the watercolor process.   It does create several layers that stops showing a Not Symbol. 

Is anyone else experiencing this problem?  If so, has anyone found a fix?

Thanks for any help you can provide.

TOPICS
Problem or error

Views

22

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Dec 31, 2020 0
Adobe Community Professional ,
Dec 31, 2020

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If it worked Okay before the update, you could roll back Photoshop one version (via the Creative Cloud Desktop App). Have you contacted The Orange Box about it?

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Dec 31, 2020 0
New Here ,
Jan 19, 2021

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Yes. I have ticket number but have not heard anything yet.

How do I perform a roll back to the previous version?

Steve Ferreira

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Jan 19, 2021 0