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scheda grafica non rilevata

New Here ,
May 11, 2021 May 11, 2021

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Con gli ultimi aggiornamenti di Photoshop ho sempre lo stesso problema;

windows 10 home 64-bit

Geforce GTX 1650

Photoshop release 22.3.1

UNKNOWN GPU

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Adobe
Community Expert ,
May 11, 2021 May 11, 2021

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The latest Photoshop update is having issues recognizing/utilizing mid-range GPUs. It is recommended to roll back to the previous PS build until an update addressing this is posted.

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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ho lo stesso problema dalla versione 22.3 siamo arrivati alla versione 22.5 ma il problema non e' stato risolto

io uso 

windows 10 home 64 bit

AMD Radeon hd 6670

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Community Expert ,
Aug 18, 2021 Aug 18, 2021

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LATEST

What computer are you running this on? 

Newer versions of Photoshop have a minimum requirement for Graphics Cards of 2,000 Ops/Se,  2GB Vram and DirectX12 support. 

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

According to benchmark tests the AMD Radeon HD 6670 is from 2011 and has an ops/sec of only 460 and only 1 GB VRAM and DirectX11. 

https://www.videocardbenchmark.net/directCompute.html 

You'll need to upgrade your Video Card to continue using newer versions of Photoshop effectively if at all. 

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Community Beginner ,
May 22, 2021 May 22, 2021

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dalla versione 22.3 avete lanciato 3 aggiornamenti e tutti e tre riportano i seguenti bug:

filtro fludifica non supportrato

scheda video cpu per alte prestazione non rilevetato 

plug in disabilitati.

a quando un vero aggiornamento che funzioni come la versione 22.3

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Community Expert ,
May 22, 2021 May 22, 2021

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I recommend you to downgrade to a version before. There seams to be more than usual problems with the latest Photoshop version.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
May 22, 2021 May 22, 2021

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grazie infatti ho reinstallato la versione 22.3 la più affidale e senza bug

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Community Expert ,
May 22, 2021 May 22, 2021

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A bit of background on the video card :

There are several things at play here.
1. Adobe are updating the core graphics functions in Photoshop. This is driven by the operating systems of Apple and Microsoft in which the old Open GL functions are being removed in the case of Apple, or deprecated in the case of Microsoft. This means that the graphics functions that have worked for years must be rewritten to use Metal and Direct X. At the same time, Adobe are sensibly updating those core functions to deliver the additional speed we require to handle the very large files of today.
2. Led by the changes being made above, Adobe introduced new GPU checks in 23.3.1. Unfortunately, these caused issues and have therefore been revised for v22.4. That means that many GPUs that incorrectly did not work in 22.3.1 will now be seen in 22.4 and will function.
3. Some functionality in Photoshop, such as 3D, still relies on the older Open GL graphics functions. To make these work, an additional preference Preferences>Technology previews>Deactivate Native Canvas has been added. This can be checked and Photoshop restarted to restore 3D functions to where they were in 22.3
4. Unfortunately, the move to update the core graphics functions will mean that some older GPUs will no longer be suitable. If you are using 22.4 and your GPU is still not recognised, first make sure the driver is up to date. If it is and you only have a single GPU enabled ( conflicting GPUs remain an issue) then you could try and force Photoshop to use your older GPU by creating a file PSUserConfig.txt containing the lines:
# Force GPU On
GPUForce 1
Save that text file to :
Windows: [InstallationDrive]:\Users \ [UserName]\ AppData\ Roaming\ Adobe\ [Photoshop_version]\[Photoshop_version]Settings\
macOS: //Users/[UserName]/Library/Preferences/[Photoshop_version]Settings/
Note though that this is requires 22.4 or 22.4.1 and is not officially supported by Adobe, so may cause other issues – so you do it at your own risk

 

Dave

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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Dalla versione 22.3 sino all'ultimo aggiornamento 22.5 la scheda driver non viene piu rilevata.

le immaggini vengono visualizzate a scatti. lo strumento fluidifica non rilevando la scheda driver non funziona bene . accelerazione prestazioni non funzionano.

la mia scheda driver e' aggiornata e fino alla versione 22.3 viene rilevata e tutto funziona corretamnete

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Adobe Employee ,
Aug 18, 2021 Aug 18, 2021

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Hi there,

 

We're sorry for the graphics card not selecting issue. Could you please let us know which graphics card do you have on your machine? Infact, you can share the Photoshop system info with us by going to Photoshop > help menu > System info. Copy the system info and paste it in your next response.

 

Does the graphics card works fine with the other applications on your machine? Also, which operating system you are on now (Windows Or Mac OS)? We're here for help, just need more info.

 

Thanks,

Mohit

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Community Expert ,
Aug 18, 2021 Aug 18, 2021

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It sound like Adobe does not support your GPU these days you could try to force the issue forcegpu 

JJMack

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