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All Adobe applications crashing after launch

New Here ,
Aug 03, 2020

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  1. Hi I am having this problem from quite some time now both Adobe after effects and Adobe Photoshop cc 2019 are crashing if I enable GPU within 30 seconds of enabling.however both of them works fine without the GPU enabled .I am currently using amd Ryzen 5 1600,16 gigs of ram and GPU is gtx 1650. I have the latest Nvidia drivers and all but problem still persists I have also tried rolling back to previous version of both Ae and Photoshop but it still doesn't work. 

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All Adobe applications crashing after launch

New Here ,
Aug 03, 2020

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  1. Hi I am having this problem from quite some time now both Adobe after effects and Adobe Photoshop cc 2019 are crashing if I enable GPU within 30 seconds of enabling.however both of them works fine without the GPU enabled .I am currently using amd Ryzen 5 1600,16 gigs of ram and GPU is gtx 1650. I have the latest Nvidia drivers and all but problem still persists I have also tried rolling back to previous version of both Ae and Photoshop but it still doesn't work. 

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Adobe Employee ,
Aug 14, 2020

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Hi there,

That does not sound good. Could you please try the GPU troubleshooting steps mentioned here and let us know if it helps? 

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Regards,
Sahil




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