Has anyone experienced random "crashing" last week and this week? My coworkers have all experienced this where all adobe programs will close out by themselves with no crash warning or error messages post crash. Sometimes I sleep my laptop, open it back up only to find everything closed out with no error messages. Sometimes in the middle of working its just closes out. I dont even know if this is considered a "crash" as the computer doesnt even realize the programs quit itself. And just now, I was just looking at my design, pondering, and it closed out without me doing a single thing or even moving my cursor.
OSX Sierra, 10.12.6 with the latests CC installed on both my mac pro and mbp retina
Thanks! Been using photoshop and indesign mostly. Both have exited without warning or post-crash messages. I can try the solution of signing in and out.
Still an ongoing problem even after signing in and out of the creative suite launcher/taskbar item. This time I had both inDesign and photoshop open. Photoshop was idle in the background as I was working in indesign. Then indesign just quit all of a sudden. No error message, no recovered file upon reopening, no nothing. Photoshop was also closed out. No time to think about saving as I was only about 3-5minutes into my work.
FIX THIS PLEASE. Thanks.
specs at the time: OSX SIerra, Slack, MS outlook, and chrome open. NO other programs.
Still exiting. Just opened PS, AI, and ID. Went to browsing online before working (no files opened in those adobe programs) and everything just shut down in the background.
Detrimental problem if I was working and didnt get a chance to save.
Just happened again. Photoshop in the background and closed out with no errors. Was browsing on chrome. Nothing else opened. Will continue to monitor if its chrome related. Good thing i saved before i browsed.
My latest creative suite apps keep crashing too! All at once. I'm working across Indesign, Photoshop and Indesign. It happens while I'm using them. It's very frustrating! It's only started happening following the latest update
I am experiencing the same problem with Indesign, Illustrator and Photoshop - all randomly shutting down, sometimes whilst actively working in them and sometimes on returning to my mac after a short break. This has happened on 2 Imacs in our house - it must be an Adobe issue??
Happens to me too! If a file isn't saved I'll still get a prompt asking whether I want to save or not. Adobe CC behaves as if I decided to hit Quit when I didnt. Happens occasionally and effects all open Adobe applications. When reopening I tend to get asked to log back into my Adobe CC.
I was having this problem and it was driving me crazy. Turns out it was a problem with my GPU. My very nice Adobe tech help person downloaded the manufacturer drivers and pointed my computer to those instead of the Microsoft drivers that came preinstalled. With those AMD drivers installed it worked great. Tech guy told me that Microsoft drivers don't work well with my card (Radeon 5700) and that it shuts Premiere down. It's been working great since then (knock on wood).
Same here, still have the same problem. PP is able to save the file but Photoshop, Indesign and Illustrator just shut down randomly and always together at the same time. Did you manage to fix?
20
Replies
AdChoices