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All Adobe programs crashing randomly

Community Beginner ,
Aug 02, 2017

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Has anyone experienced random "crashing" last week and this week? My coworkers have all experienced this where all adobe programs will close out by themselves with no crash warning or error messages post crash. Sometimes I sleep my laptop, open it back up only to find everything closed out with no error messages. Sometimes in the middle of working its just closes out. I dont even know if this is considered a "crash" as the computer doesnt even realize the programs quit itself. And just now, I was just looking at my design, pondering, and it closed out without me doing a single thing or even moving my cursor.

OSX Sierra, 10.12.6 with the latests CC installed on both my mac pro and mbp retina

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All Adobe programs crashing randomly

Community Beginner ,
Aug 02, 2017

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Has anyone experienced random "crashing" last week and this week? My coworkers have all experienced this where all adobe programs will close out by themselves with no crash warning or error messages post crash. Sometimes I sleep my laptop, open it back up only to find everything closed out with no error messages. Sometimes in the middle of working its just closes out. I dont even know if this is considered a "crash" as the computer doesnt even realize the programs quit itself. And just now, I was just looking at my design, pondering, and it closed out without me doing a single thing or even moving my cursor.

OSX Sierra, 10.12.6 with the latests CC installed on both my mac pro and mbp retina

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Aug 02, 2017 1
Adobe Employee ,
Aug 02, 2017

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Hi Lynnc39797968,

Kindly let us know the name of the Adobe Apps crashing on your machine so that we can loop in an expert and help you better.

Till then you may refer to Adobe Creative Cloud applications close immediately after launch.

Awaiting your response.

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Aug 02, 2017 1
Community Beginner ,
Aug 02, 2017

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Thanks! Been using photoshop and indesign mostly. Both have exited without warning or post-crash messages. I can try the solution of signing in and out.

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Aug 02, 2017 0
Adobe Employee ,
Aug 02, 2017

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Moving this discussion to the Photoshop General Discussion forum.

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Aug 02, 2017 0
New Here ,
Aug 02, 2017

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Same here.  Photoshop keeps crashing on me.  About the worst time possible, as I have a huge art show this weekend, and I need Photoshop.

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Aug 02, 2017 0
Community Beginner ,
Aug 07, 2017

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Still an ongoing problem even after signing in and out of the creative suite launcher/taskbar item. This time I had both inDesign and photoshop open. Photoshop was idle in the background as I was working in indesign. Then indesign just quit all of a sudden. No error message, no recovered file upon reopening, no nothing. Photoshop was also closed out. No time to think about saving as I was only about 3-5minutes into my work.

FIX THIS PLEASE. Thanks.

specs at the time: OSX SIerra, Slack, MS outlook, and chrome open. NO other programs.

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Aug 07, 2017 0
Community Beginner ,
Aug 09, 2017

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Still exiting. Just opened PS, AI, and ID. Went to browsing online before working (no files opened in those adobe programs) and everything just shut down in the background.

Detrimental problem if I was working and didnt get a chance to save.

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Aug 09, 2017 0
Community Beginner ,
Aug 09, 2017

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Just happened again. Photoshop in the background and closed out with no errors. Was browsing on chrome. Nothing else opened. Will continue to monitor if its chrome related. Good thing i saved before i browsed.

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Aug 09, 2017 0
Community Beginner ,
Sep 29, 2020

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Getting this problem as well, Photoshop and AE crash even when they're idle.

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Sep 29, 2020 0