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All files that are open in Photoshop show as the same when they're not

Explorer ,
Feb 26, 2019

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Hi, I'm using PS CC 20.0.2 and iMac with Mojave 10.14.1

A really annoying thing that I wish would stop is that when I open another file while working on Photoshop, suddenly all the files I have open (usually maybe three or four so I can hop around and make sure my characters are looking consistent) all appear to be the same file, even thought they're not. They will all suddenly change to the same image. I have to close PS and reopen to restart so that I get my images back to normal.

Any ideas? Thanks!

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All files that are open in Photoshop show as the same when they're not

Explorer ,
Feb 26, 2019

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Hi, I'm using PS CC 20.0.2 and iMac with Mojave 10.14.1

A really annoying thing that I wish would stop is that when I open another file while working on Photoshop, suddenly all the files I have open (usually maybe three or four so I can hop around and make sure my characters are looking consistent) all appear to be the same file, even thought they're not. They will all suddenly change to the same image. I have to close PS and reopen to restart so that I get my images back to normal.

Any ideas? Thanks!

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Adobe Employee ,
Feb 26, 2019

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Hi sheenad20008746,

Sorry that you're facing problems working with multiple files in Photoshop CC 20.0.2

From what I can understand, when you open another file in Photoshop while you have a couple tabs open, suddenly all the filenames appear to be similar.

Could you please update to the latest version 20.0.3 of Photoshop CC from the Creative Cloud desktop app and see if the issue persists? Refer Keep Adobe Photoshop up to date

Thanks,

Akash

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Community Beginner ,
May 01, 2019

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I have this same issue. It's not the filenames that are the same it's the image. Imagine opening 1 file in photoshop, then you open additional completely different files but the images in photoshop are all of the first one. Updates have not helped, I've had the same problem through multiple versions and OS updates.

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Explorer ,
May 01, 2019

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So annoying, it stays the same for me too no matter how many times I update.

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Explorer ,
May 18, 2020

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This is not the issue. Please see below queries that describe same bug. Thanks! 🙂

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New Here ,
Sep 18, 2019

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Hi there, 

This has been bugging me too for ages. I was having the issue again today - hence how I found your thread. This afternoon I noticed it would usually happen following tabbing over to bridge or finder before returning to photoshop. So for the last few images of the day I quit out of bridge and stayed in photoshop for the whole duration without any the issue re-occuring. I don't know if this was simply a coincidence or if this is potentially a cause of this, but I have another few hundred images to work on tomorrow, so will report back if this seems to have 'solved' the issue for now. Perhaps with this info Adobe can find the bug.

Cheers

 

P.S. Adobe - before you ask, everything is up to date on my mac, photoshop updated this afternoon and still had the issue!

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New Here ,
Sep 18, 2019

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So I left bridge off this morning, everything was fine for about 30 minutes, then it did it again. So looks like it is nothing to do with Bridge. ERGH! It's infuriating!

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Community Beginner ,
Apr 08, 2020

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This is happening to me now, also. I have the most updated version of PS. I open up 3 different images, all with a different file name, yet they display as the same image. It's frustrating me!

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New Here ,
Apr 28, 2020

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I've had this problem for years on iMac, Mac Pro and MacBook pro.

I have it now with the latest version as of this writing, 20.0.9. on Mojave 10.14.6. (Late 2015 27-Inch, 4ghz core i7, 32GB Ram).

I open a file and the filename displays correctly but the image shown is that of another open file, even though the layers are correct. It's incredibly frustrating. Is there any kind of fix for this? 

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New Here ,
May 05, 2020

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I have this problem too, and have had it continually for several years across iMac Pro, iMac, and Macbook Pro.
I have called Adobe support on numerous occassions, and have done everything they suggested (multiple times) including updating Photoshop and unchecking "use graphics processor" in preferences.

Nothing works, and this problem persists irrespective of the version of Photoshop, the operating system or the computer I'm on (currently on a brand new iMac Pro).  I even did a screen recording of the problem happening and was able to show it to someone at Adobe support. He tried to tell me that is was because I was opening a file with the wrong colour profile - which goes to show how lacking in knowledge some of the staff are who work in support. 

It has happend to me 15 times today, and I'm beginning to get really frustrated that no one at Adobe seems to know what the problem is, or how to fix it. We pay a lot of money for CC subscriptions, and I expect better performing software.

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New Here ,
May 18, 2020

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I'm having this issue as well! I'm SO fed up it's hindering my progress immensely because now it's happening ALL THE TIME. Previously, it would only happen after I've been using photoshop for a few hours. Now, I'll restart photoshop and it'll happen immediately once I reopen.. it doesn't wait a few hours anymore. This is so infuriating. Please if anyone has found any way to fix this or at least make it happen less frequently let us know. 

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