All functionality seizes to work after a few clicks.

New Here ,
Apr 28, 2021 Apr 28, 2021

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After working on a file for a bit, all functionality seizes to work after a bit. Can't undo, can't use any short cut basically, but it works again once I go in and out of the window. Is this software issue? Done latest updates (been issue for last few updates). On latest Macbook pro. 

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Bug, Crash or freeze, Performance, Problem or error

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Adobe Community Professional , Apr 28, 2021 Apr 28, 2021
Can you reconfirm which version of Photoshop and OS and how much RAM and spare disk capacity you have? Also, have you tried resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences?

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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Hi,

 

This link may help:

 

https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

If the issue continues, you can try resetting the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

 

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Thanks,

 

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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Can you reconfirm which version of Photoshop and OS and how much RAM and spare disk capacity you have?

Also, have you tried resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences?

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New Here ,
May 06, 2021 May 06, 2021

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Thank you, the preference reset did the trick. Thanks.

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