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Annoying lag when closing files

Community Beginner ,
Aug 21, 2020

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Hi everyone!

 

My Photoshop has suddenly inherited an annoying habit - there seems to be about a 5 second lag when CLOSING my images. I open an image, make a few brush strokes and close it down (even without saving, so it's not the saving process at fault) and the lag occurs. The image itself vanishes from the main window, but I can still see the image thumbnail in the Layers panel during which, Photoshop freezes. I can only resume working in Photoshop once that thumbnail disappears 5 seconds later. I've searched the forums and noticed that various users have had issues with this in the past too. I've tried all their solutions, but still it persists. What I've done:

*Optimised memory settings for Photoshop in preferences

*Tried changing GPU advanced settings within performance preferences

*Tried changing my virtual memory settings (although not sure if I allocated enough once changed)

*Updated my graphics card drivers

*Updated my version of Photoshop to the latest version

*Ensured my scratch disk is on a separate, empty and fast SSD within my pc

*Reset my Photoshop preferences

*Repaired all Microsoft Redistributable files

 

I'm not sure why this has occurred. It was working fine yesterday and today, it wasn't. I didn't add anything or alter Photoshop (or my pc for that matter) in any way so don't know why I'm being cursed with this. 

 

Has anyone else had this before and found a solution that I haven't mentioned? This is really putting the brakes on my usually quick workflow.

Correct answer by Wazza999 | Community Beginner

That was it! I deleted a Fontbase folder from my PS Plugins folder and the problem disappeared. Thank you!

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Bug, Crash or freeze, Performance, Problem or error, Windows

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Annoying lag when closing files

Community Beginner ,
Aug 21, 2020

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Hi everyone!

 

My Photoshop has suddenly inherited an annoying habit - there seems to be about a 5 second lag when CLOSING my images. I open an image, make a few brush strokes and close it down (even without saving, so it's not the saving process at fault) and the lag occurs. The image itself vanishes from the main window, but I can still see the image thumbnail in the Layers panel during which, Photoshop freezes. I can only resume working in Photoshop once that thumbnail disappears 5 seconds later. I've searched the forums and noticed that various users have had issues with this in the past too. I've tried all their solutions, but still it persists. What I've done:

*Optimised memory settings for Photoshop in preferences

*Tried changing GPU advanced settings within performance preferences

*Tried changing my virtual memory settings (although not sure if I allocated enough once changed)

*Updated my graphics card drivers

*Updated my version of Photoshop to the latest version

*Ensured my scratch disk is on a separate, empty and fast SSD within my pc

*Reset my Photoshop preferences

*Repaired all Microsoft Redistributable files

 

I'm not sure why this has occurred. It was working fine yesterday and today, it wasn't. I didn't add anything or alter Photoshop (or my pc for that matter) in any way so don't know why I'm being cursed with this. 

 

Has anyone else had this before and found a solution that I haven't mentioned? This is really putting the brakes on my usually quick workflow.

Correct answer by Wazza999 | Community Beginner

That was it! I deleted a Fontbase folder from my PS Plugins folder and the problem disappeared. Thank you!

TOPICS
Bug, Crash or freeze, Performance, Problem or error, Windows

Views

65

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Aug 21, 2020 0
Adobe Community Professional ,
Aug 21, 2020

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our liscensing may be corrupt, reset the OOBE folder #3 in below link

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

make sure you quit the cloud

 

what graphics card? Preferences >> Performance >> uncheck use graphics processor

 

 

 

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Aug 21, 2020 0
Community Beginner ,
Aug 22, 2020

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Thanks for the reply! I was so hopeful. But alas, none of those suggestions worked. I have an nVidia GeForce GTX 1660 Ti.

I've also noticed that I don't even have to do anything to the image to cause the lag. I can just literally open an image and close it immediately and the lag occurs 😞

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Aug 22, 2020 0
Community Beginner ,
Oct 20, 2020

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You can try running photoshop without loading any plugins. In my case it was the fontbase plugin which was left after uninstalling the program itself.

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Oct 20, 2020 0
Community Beginner ,
Oct 29, 2020

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That was it! I deleted a Fontbase folder from my PS Plugins folder and the problem disappeared. Thank you!

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Oct 29, 2020 0