Annual subscribe cancellation inquirement

[Jinwon Jeong]

Hello, my name is Jinwon Jeong.

I forget to cancel the annual subscribe cancellation for Adobe Photoshop.

After two months, my precious subscribe fee was gotten out.

I kindly require you to cancel my subscribe.

I really did not know the information about cancellation free or its rule.

Couly you help me to cancel the subscribe without cancellation fee?

Thank you.

best regards.

[gener7]

We do not have control over subscriptions, look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If the answers there do not help, go to "Contact Us" at the bottom of the page and start a chat session.

[Jinwon Jeong]

I looked 1 korean reviewer who buy the subscription and cancel the
subscription without cancellation fee.

He inquired to system administrator of Adobe directly and the administrator
cancel the subscription without the cancellation fee.

[gener7]

We are not Adobe Administrators and we cannot promise anything, you have to use the chat service to contact Customer Service about your subscription. We are volunteer tech support.

[Jinwon Jeong]

How to use chat service?

[gener7]

At the top of the page,

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

click on Support and then "Contact Us"