ANOMALIA PHOTOSHOP

New Here ,
Mar 19, 2021 Mar 19, 2021

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Ho la versione  22.3.0 di Photoshop.  Con il passaggio del file CR2 da Camera Raw a Photoshop, in Photoshop qualsiasi operazione, anche il semplice salvataggio dell'immagine, mi mostra questo alert

""Impossibile completare la richiesta in quanto si è verificato un errore di programma""

Come posso risolvere la situazione, grazie

Allego foto dell'avviso di blocco di Photoshop

gennaro

 

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Problem or error

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Most Valuable Participant ,
Mar 19, 2021 Mar 19, 2021

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Are you using Windows 10 or some Mac OS? Are all your windows Device drivers and updates the latest available?  Does your Mac have all Apple updates? ARE you ACR settings set to use your GPU? What have you done to diagnose the issue?

JJMack

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New Here ,
Mar 22, 2021 Mar 22, 2021

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Utilizzo Win10 - release 20H2 - build SO 19042.867.

Impostazioni ACR di defoult

Esportazione file RAW da camera Raw e Lightroom in Photoshop riporta lo stesso alert di Photoshop - allego file alert.

Can you help me?

Grazie

Gennaro

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