Any Recent Version of Photoshop Has Become Unuseable

Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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I updated to the latest version last week, but it kept crashing on me after a few minutes using the lasso tool. Uninstalled it and tried an earlier version, but as soon as I opened a second file, Photoshop literally starts working in slow motion. Keep in mind that both files are smaller than 30mb each. No matter what version I install now it has the same lagging issue.

 

I have an 8700K, with 32GB RAM, a 2080Ti, an m.2 SSD for Windows, a SATA SSD for the files. Please don't walk me through the usual troubleshooting steps cause I've done it all including:

 

- Completely removed the Creative Cloud using the uninstaller Adobe itself provides

- Uninstalled Photoshop completely

- Tried older versions

- Purged cache

- Started without plug-ins

- Reset preferences both via dialog box and by manually going to the folder and deleting the file

- Disabled GPU

- Updated GPU driver

- Updated Wacom tablet driver

- Updated Windows

- Even went as far as doing a clean Windows 10 install

 

Task Manager shows normal hardware usage when Photoshop starts slowing down and it's the only app I have installed that has this issue. 

 

Adobe really needs to stop pushing all of these stupid new features and focus on getting the software back to the same level of performance it once had. 

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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if you have already reinstalled Windows, then the culprit might be the file you are editing. have you tried editing a different file?

 

if you edit the same problem file on another computer, does that computer also exhibit the same problem?

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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Happens with any file. On my wife's computer it runs fine.

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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right. last attempt, on a freshly installed (of Windows with all patches plus PhotoShop only) computer but this time only PhotoShop installed.

 

it would be best if you can install also from a fresh download of PhotoShop CC 2021.

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Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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I've done that already problem persists. As I said, I've done every conceivable troubleshooting step at this point. Photoshop has been a buggy mess for years now. Every new update is hit or miss. Some fix stuff, some completely break it.

 

I'm hoping that one of the engineers see this and give additional insight into the problem.

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Most Valuable Participant ,
Feb 23, 2021 Feb 23, 2021

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If you've tried everything what can we say? It is literally impossible to help someone who has tried everything, and attempting to just gets them more and more cross. So we don't try.

 

This is not a path to the engineers. 

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Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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No need to be frustrated. I'm frustrated enough that I did some extensive homework before thinking about posting here. I'm on a deadline and Photoshop has been a spotty software for years now. I've already contacted Adobe directly and I was hoping to at the very least see if someone with a similar issue would share their experience so that I'd have something different to try to see if it works. I've seen engineers following up here before.

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Adobe Community Professional ,
Feb 23, 2021 Feb 23, 2021

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When you uninstalled - did you also run the CC Cleaner tool to remove all breadcrumbs?

The uninstallers do most of the work but for a truly clean install you should also run this.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

 

Go to the Help Menu/System Info.

Copy and paste your specs in a response.

We need details to assist.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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It was the first thing I tried. I figured there would be some left over files that could be causing the issue so I looked for an official uninstaller and I found the exact tool you're sharing.

 

Yesterday it ocurred to me trying plugging in a second monitor, which triggered a Windows scaling change. It ran butter smooth. So I unplugged the monitor and manually changed the scaling to match it to what Windows automatically set it to when I had the second monitor plugged in and it's been running butter smooth since. The slow downs happened when I had it set to 150%, but at 175% things have been running butter smooth since last night. I'll report back here in case anything changes.

 

I've provided the system info to Adobe directly via Twitter and we're trying to figure it out there as well, but here it goes. This is the info I got after I got the issue on my very first boot of the software:

 

Required plugins:

Accented Edges 22.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.1 - from the file “Filter Gallery.8bf”
Average 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Average.8bf”
Bas Relief 22.1 - from the file “Filter Gallery.8bf”
BMP 22.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.1 - from the file “Filter Gallery.8bf”
Charcoal 22.1 - from the file “Filter Gallery.8bf”
Chrome 22.1 - from the file “Filter Gallery.8bf”
Cineon 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Cineon.8bi”
Clouds 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Clouds.8bf”
Color Halftone 22.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.1 - from the file “Filter Gallery.8bf”
Conté Crayon 22.1 - from the file “Filter Gallery.8bf”
Craquelure 22.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.1 - from the file “Filter Gallery.8bf”
Crystallize 22.1 - from the file “Standard MultiPlugin.8bf”
Cutout 22.1 - from the file “Filter Gallery.8bf”
Dark Strokes 22.1 - from the file “Filter Gallery.8bf”
De-Interlace 22.1 - from the file “Standard MultiPlugin.8bf”
Dicom 22.1 - from the file “Dicom.8bi”
Difference Clouds 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Clouds.8bf”
Diffuse Glow 22.1 - from the file “Filter Gallery.8bf”
Displace 22.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.1 - from the file “Filter Gallery.8bf”
Eazel Acquire 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “EazelAcquire.8ba”
Entropy 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Export Color Lookup Tables 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Export3DLUT.8be”
Extrude 22.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “FastCore.8bx”
Fibers 22.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.1 - from the file “Filter Gallery.8bf”
Filter Gallery 22.1 - from the file “Filter Gallery.8bf”
Fresco 22.1 - from the file “Filter Gallery.8bf”
Glass 22.1 - from the file “Filter Gallery.8bf”
Glowing Edges 22.1 - from the file “Filter Gallery.8bf”
Grain 22.1 - from the file “Filter Gallery.8bf”
Graphic Pen 22.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.1 - from the file “Standard MultiPlugin.8bf”
IGES 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi”
Ink Outlines 22.1 - from the file “Filter Gallery.8bf”
JPEG 2000 22.1 - from the file “JPEG2000.8bi”
Kurtosis 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Lens Blur 22.1 - from the file “Lens Blur.8bf”
Lens Correction 22.1 - from the file “Lens Correction.8bf”
Lens Flare 22.1 - from the file “Standard MultiPlugin.8bf”
Liquify 22.1 - from the file “Liquify.8bf”
Matlab Operation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “ChannelPort.8bf”
Maximum 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Mean 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Measurement Core 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MeasurementCore.8me”
Median 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Mezzotint 22.1 - from the file “Standard MultiPlugin.8bf”
Minimum 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
MMXCore Routines 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MMXCore.8bx”
Mosaic Tiles 22.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.1 - from the file “Filter Gallery.8bf”
Note Paper 22.1 - from the file “Filter Gallery.8bf”
NTSC Colors 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.1 - from the file “Filter Gallery.8bf”
OpenEXR 22.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.1 - from the file “Filter Gallery.8bf”
Palette Knife 22.1 - from the file “Filter Gallery.8bf”
Patchwork 22.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.1 - from the file “Standard MultiPlugin.8bf”
PCX 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “PCX.8bi”
Photocopy 22.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “ChannelPort.8bf”
Pinch 22.1 - from the file “Standard MultiPlugin.8bf”
Pixar 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Pixar.8bi”
Plaster 22.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.1 - from the file “Filter Gallery.8bf”
Pointillize 22.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “PBM.8bi”
Poster Edges 22.1 - from the file “Filter Gallery.8bf”
PRC 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi”
Radial Blur 22.1 - from the file “Standard MultiPlugin.8bf”
Radiance 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Radiance.8bi”
Range 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Render Color Lookup Grid 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Export3DLUT.8be”
Reticulation 22.1 - from the file “Filter Gallery.8bf”
Ripple 22.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.1 - from the file “Filter Gallery.8bf”
Save for Web 22.1 - from the file “Save for Web.8be”
ScriptingSupport 22.1 - from the file “ScriptingSupport.8li”
Shake Reduction 22.1 - from the file “Shake Reduction.8bf”
Shear 22.1 - from the file “Standard MultiPlugin.8bf”
Skewness 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Smart Blur 22.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.1 - from the file “Filter Gallery.8bf”
Solarize 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Solarize.8bf”
Spaces 22.1 - from the file “Spaces.8li”
Spatter 22.1 - from the file “Filter Gallery.8bf”
Spherize 22.1 - from the file “Standard MultiPlugin.8bf”
Sponge 22.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.1 - from the file “Filter Gallery.8bf”
Stained Glass 22.1 - from the file “Filter Gallery.8bf”
Stamp 22.1 - from the file “Filter Gallery.8bf”
Standard Deviation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Sumi-e 22.1 - from the file “Filter Gallery.8bf”
Summation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Targa 22.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.1 - from the file “Filter Gallery.8bf”
Tiles 22.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.1 - from the file “Filter Gallery.8bf”
Twirl 22.1 - from the file “Standard MultiPlugin.8bf”
U3D 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi”
Underpainting 22.1 - from the file “Filter Gallery.8bf”
Vanishing Point 22.1 - from the file “VanishingPoint.8bf”
Variance 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Water Paper 22.1 - from the file “Filter Gallery.8bf”
Watercolor 22.1 - from the file “Filter Gallery.8bf”
Wave 22.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “WIASupport.8li”
Wind 22.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “WBMP.8bi”
ZigZag 22.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 3.7.0.120 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.76.8
CmdN: 1.5.14
CDP: 1.100.14
Unified Panel (Loaded) 1.2.0.13 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

Neural Filters (Prepared) 1.3.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\http://com.adobe.nfp.gallery\"

Photoshop UXP Export-As (Prepared) 5.3.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

Extensions: NONE

Installed TWAIN devices: NONE

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Adobe Community Professional ,
Feb 23, 2021 Feb 23, 2021

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That is the plugins information not the Photoshop System info.

Help/System info, Copy.

It should start with this.

Adobe Photoshop Version: 21.2.4 20200922.r.323 2020/09/22: 8e8e91e8543 x64
Number of Launches: 336

 

You mentioned the second monitor - do you have two drivers?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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What do you mean by two drivers? GPU drivers? If so, both monitors were plugged into different ports of my graphics card, only one driver installed (not even sure if it's possible to install more than one concurrently). I'm on Windows. 

 

Forgot to copy the whole thing I had saved on notepad. Here you go again:

 

Adobe Photoshop Version: 22.1.0 20201125.r.94 2020/11/25: 4b16c876033 x64
Number of Launches: 1
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.546
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3696 MHz
Built-in memory: 32696 MB
Free memory: 20959 MB
Memory available to Photoshop: 29942 MB
Memory used by Photoshop: 70 %
ACP.local Status:
- SDK Version: 1.34.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.5.1.1
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.77.11
Native GPU: Enabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=11048
glgpu[0].GLName="GeForce RTX 2080 Ti/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.6140"
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll"
glgpu[0].GLDriverDate="20210122000000.000000-000"
glgpu[0].GLRenderer="GeForce RTX 2080 Ti/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=11811
clgpu[0].CLName="GeForce RTX 2080 Ti"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLBandwidth=5.130000e+11
clgpu[0].CLCompute=5352.058402
clgpu[0].CLRawDeviceName=GeForce RTX 2080 Ti
clgpu[0].CLRawDeviceVendor=NVIDIA Corporation
clgpu[0].CLRawPlatformName=NVIDIA CUDA
clgpu[0].CLRawPlatformVendor=NVIDIA Corporation
nativegpu[0].NativeName="7687:NVIDIA GeForce RTX 2080 Ti"
License Type: Subscription
Serial number: 90970155703586660290
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\LEONAR~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 231.7G, 176.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2020/10/13-07:15:59 79.624517 79.624517
AdbePM.dll PatchMatch 2020/09/29:17:00:06 1.624362 1.624362
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.1.0.68.49183
AdobeSVGAGM.dll AdobeSVGAGM 79.623146 79.623146
AdobeXMP.dll Adobe XMP Core 2020/10/15-17:48:32 79.164527 79.164527
AdobeXMPFiles.dll Adobe XMP Files 2020/10/15-17:48:32 79.164527 79.164527
AdobeXMPScript.dll Adobe XMP Script 2020/10/15-17:48:32 79.164527 79.164527
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2020/10/13-07:15:59 79.624517 79.624517
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2020/09/03-11:27:35 79.623792 79.623792
ARE.dll ARE 2020/10/13-07:15:59 79.624517 79.624517
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2020/10/13-07:15:59 79.624517 79.624517
BIBUtils.dll BIBUtils 2020/10/13-07:15:59 79.624517 79.624517
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2020/10/13-07:15:59 79.624517 79.624517
CRClient.dll Adobe Crash Reporter Client DLL 3.0.2.0
DirectML.dll DirectML Redistributable Library 1.0.200514-0504.1.redist-dml-2.1.0.dcd3712
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-4.1.4.7
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2020/06/29-16:59:49 79.275695 79.275695
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.1.0.68.49183
mediacoreif.dll photoshopdva 14.0.0
http://Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
MPS.dll MPS 2020/09/18-01:10:24 79.624152 79.624152
onnxruntime.dll Microsoft® Windows® Operating System 1.3.20200515.1.eb5da13
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.1
Plugin.dll Adobe Photoshop 2021 22.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.0.0.80
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.1
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 16.0.0.4539038 16.0.0.4539038
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.1.4.7

Required plugins:

Accented Edges 22.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.1 - from the file “Filter Gallery.8bf”
Average 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Average.8bf”
Bas Relief 22.1 - from the file “Filter Gallery.8bf”
BMP 22.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.1 - from the file “Filter Gallery.8bf”
Charcoal 22.1 - from the file “Filter Gallery.8bf”
Chrome 22.1 - from the file “Filter Gallery.8bf”
Cineon 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Cineon.8bi”
Clouds 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Clouds.8bf”
Color Halftone 22.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.1 - from the file “Filter Gallery.8bf”
Conté Crayon 22.1 - from the file “Filter Gallery.8bf”
Craquelure 22.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.1 - from the file “Filter Gallery.8bf”
Crystallize 22.1 - from the file “Standard MultiPlugin.8bf”
Cutout 22.1 - from the file “Filter Gallery.8bf”
Dark Strokes 22.1 - from the file “Filter Gallery.8bf”
De-Interlace 22.1 - from the file “Standard MultiPlugin.8bf”
Dicom 22.1 - from the file “Dicom.8bi”
Difference Clouds 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Clouds.8bf”
Diffuse Glow 22.1 - from the file “Filter Gallery.8bf”
Displace 22.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.1 - from the file “Filter Gallery.8bf”
Eazel Acquire 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “EazelAcquire.8ba”
Entropy 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Export Color Lookup Tables 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Export3DLUT.8be”
Extrude 22.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “FastCore.8bx”
Fibers 22.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.1 - from the file “Filter Gallery.8bf”
Filter Gallery 22.1 - from the file “Filter Gallery.8bf”
Fresco 22.1 - from the file “Filter Gallery.8bf”
Glass 22.1 - from the file “Filter Gallery.8bf”
Glowing Edges 22.1 - from the file “Filter Gallery.8bf”
Grain 22.1 - from the file “Filter Gallery.8bf”
Graphic Pen 22.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.1 - from the file “Standard MultiPlugin.8bf”
IGES 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi”
Ink Outlines 22.1 - from the file “Filter Gallery.8bf”
JPEG 2000 22.1 - from the file “JPEG2000.8bi”
Kurtosis 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Lens Blur 22.1 - from the file “Lens Blur.8bf”
Lens Correction 22.1 - from the file “Lens Correction.8bf”
Lens Flare 22.1 - from the file “Standard MultiPlugin.8bf”
Liquify 22.1 - from the file “Liquify.8bf”
Matlab Operation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “ChannelPort.8bf”
Maximum 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Mean 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Measurement Core 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MeasurementCore.8me”
Median 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Mezzotint 22.1 - from the file “Standard MultiPlugin.8bf”
Minimum 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
MMXCore Routines 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MMXCore.8bx”
Mosaic Tiles 22.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.1 - from the file “Filter Gallery.8bf”
Note Paper 22.1 - from the file “Filter Gallery.8bf”
NTSC Colors 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.1 - from the file “Filter Gallery.8bf”
OpenEXR 22.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.1 - from the file “Filter Gallery.8bf”
Palette Knife 22.1 - from the file “Filter Gallery.8bf”
Patchwork 22.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.1 - from the file “Standard MultiPlugin.8bf”
PCX 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “PCX.8bi”
Photocopy 22.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “ChannelPort.8bf”
Pinch 22.1 - from the file “Standard MultiPlugin.8bf”
Pixar 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Pixar.8bi”
Plaster 22.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.1 - from the file “Filter Gallery.8bf”
Pointillize 22.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “PBM.8bi”
Poster Edges 22.1 - from the file “Filter Gallery.8bf”
PRC 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi”
Radial Blur 22.1 - from the file “Standard MultiPlugin.8bf”
Radiance 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Radiance.8bi”
Range 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Render Color Lookup Grid 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Export3DLUT.8be”
Reticulation 22.1 - from the file “Filter Gallery.8bf”
Ripple 22.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.1 - from the file “Filter Gallery.8bf”
Save for Web 22.1 - from the file “Save for Web.8be”
ScriptingSupport 22.1 - from the file “ScriptingSupport.8li”
Shake Reduction 22.1 - from the file “Shake Reduction.8bf”
Shear 22.1 - from the file “Standard MultiPlugin.8bf”
Skewness 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Smart Blur 22.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.1 - from the file “Filter Gallery.8bf”
Solarize 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Solarize.8bf”
Spaces 22.1 - from the file “Spaces.8li”
Spatter 22.1 - from the file “Filter Gallery.8bf”
Spherize 22.1 - from the file “Standard MultiPlugin.8bf”
Sponge 22.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.1 - from the file “Filter Gallery.8bf”
Stained Glass 22.1 - from the file “Filter Gallery.8bf”
Stamp 22.1 - from the file “Filter Gallery.8bf”
Standard Deviation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Sumi-e 22.1 - from the file “Filter Gallery.8bf”
Summation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Targa 22.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.1 - from the file “Filter Gallery.8bf”
Tiles 22.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.1 - from the file “Filter Gallery.8bf”
Twirl 22.1 - from the file “Standard MultiPlugin.8bf”
U3D 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi”
Underpainting 22.1 - from the file “Filter Gallery.8bf”
Vanishing Point 22.1 - from the file “VanishingPoint.8bf”
Variance 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba”
Water Paper 22.1 - from the file “Filter Gallery.8bf”
Watercolor 22.1 - from the file “Filter Gallery.8bf”
Wave 22.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “WIASupport.8li”
Wind 22.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “WBMP.8bi”
ZigZag 22.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 3.7.0.120 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.76.8
CmdN: 1.5.14
CDP: 1.100.14
Unified Panel (Loaded) 1.2.0.13 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

Neural Filters (Prepared) 1.3.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\http://com.adobe.nfp.gallery\"

Photoshop UXP Export-As (Prepared) 5.3.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

Extensions: NONE

Installed TWAIN devices: NONE

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Most Valuable Participant ,
Feb 23, 2021 Feb 23, 2021

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Still, some of us can't resist... you say you've tried going back to an older version - presumably the version you were using immediately before you upgraded. And it's bad too. And it wasn't bad before? Or was it? If it went bad, doesn't that point at a hardware or system fault.

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Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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I did. I've tried 4 different versions at this point. Before the issue kicked in, I was using the previous version to the latest one that just came out. It was working fine until suddenly it wasn't. That's when everything started. I tried updating to the latest version and a second separate issue came up: it crashes everytime I use the lasso tool and my workflow is pretty much based on lasso tool, paint bucket and brushes. So I reverted back to two prior versions, crashes were gone, slow downs persisted. 

 

I'm sure it's not hardware fault. Every other app I have installed work fine, even other Adobe ones like Audition and Premiere. But to make sure I was on top of things, I ran mdsched for memory issues, nothing came up. I ran stress tests on my processor with a bunch of different instruction sets using Intel's official tool, nothing came up. Benchmarked all of my HDDs and SSDs with <5GB sample file sizes and checked the health on each individual drive, everything looks good. GPU is fine too. Hardware issues are not the culprit.

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Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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yet you say it works fine with your wife's computer. no issues.

 

compare your rig vs hers.

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Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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If only software issues were this black and white 🙂

 

The number of variables that may make things go wrong at any given point is not even worth going into, let alone trying to argue. Still looking into the issue though. Will update if I make any progress.

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New Here ,
Feb 24, 2021 Feb 24, 2021

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I'm having the same issue!!! Ever since the update in October 2020, all the subsequent updates have been making Photoshop slower and slower.  Now I can barely run Photoshop at all, and I use it daily for work.  Nothing I do seems to make it better. Also, I'm ONLY having this issue with Photoshop, not with Premiere or Illustrator. 

 

Computer Specs: 

Windows 10 Pro - Current Updates

i9-9900 

64gb RAM

GeForce RTX 2080 Super

 

I've given Ps everything I can, as in allowing it to use 84% of my RAM, complete use of my RTX 2080, and maxed the cache. Nothing helps. I went back as far as I can in available versions, but even 21.2.5 barely functions.  WHAT IS WRONG??? 

 

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