Arbeitsfenster flächig giftgrün

Community Beginner ,
May 26, 2021 May 26, 2021

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Habe Probleme mit Photoshop v 22.4.1 bei macOS BigSur 11.4. auf iMac: Arbeitsfenster nach Aufruf einer Bilddatei deckend giftgrün. Ist ein Kompatibilitätsproblem bekannt? Auf demselben iMac läuft Photoshop 21.2.8. komplikationsfrei. Wäre dankbar für einen Rat.

 

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Import and export, Mac, Problem or error

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correct answers 1 Correct Answer

Adobe Employee , May 26, 2021 May 26, 2021
Hi, We're sorry about the trouble with Photoshop 22.4.1. Please try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. If it helps, please check: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3 Please backup your settings prior t...

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Adobe Employee ,
May 26, 2021 May 26, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 22.4.1. Please try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

If it helps, please check: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Community Beginner ,
May 26, 2021 May 26, 2021

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Hi Nikunj.m,
 
thank you for attention. Sorry, I habe problems with technical terms in English - those do not allow translation by normal dictionary, beginning even with „performance“: Where can I find therefor the right term among German „Systemeinstellungen“. Please: how can I reach for problem solving a description / guide in german language?
 
Regards
Juergen

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