Artwork Disappears and Reappears when I zoom in or out

New Here ,
Aug 11, 2020

Copy link to clipboard

Copied

Hello, is anyone else experiencing this issue?

 

My artwork goes gray unless I zoom in or out, then it will reappear. The only way I see to be able to get it back is to zoom in or out. I am using version 21.2.1

 

Screen Shot 2020-08-11 at 8.44.21 AM.pngScreen Shot 2020-08-11 at 8.44.29 AM.png

TOPICS
Bug, Mac, Problem or error

Views

32

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Artwork Disappears and Reappears when I zoom in or out

New Here ,
Aug 11, 2020

Copy link to clipboard

Copied

Hello, is anyone else experiencing this issue?

 

My artwork goes gray unless I zoom in or out, then it will reappear. The only way I see to be able to get it back is to zoom in or out. I am using version 21.2.1

 

Screen Shot 2020-08-11 at 8.44.21 AM.pngScreen Shot 2020-08-11 at 8.44.29 AM.png

TOPICS
Bug, Mac, Problem or error

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 11, 2020 0
LEGEND ,
Aug 11, 2020

Copy link to clipboard

Copied

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 11, 2020 2
New Here ,
Nov 30, 2020

Copy link to clipboard

Copied

I was having the same issue and this solution worked for me! Thank you!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 30, 2020 1
LEGEND ,
Nov 30, 2020

Copy link to clipboard

Copied

Unfortunately this is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool, 3D Features and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 30, 2020 0