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ASSINEI O PLANO ANUAL, MAS ELE NÃO ESTÁ APARECENDO.

New Here ,
Feb 11, 2020 Feb 11, 2020

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Eu assinei o plano anual de Fotografia (Photoshop e Lightroom), mas quando eu abro a Creative Cloud ele não aparece pra mim baixar. / Recentemente eu estava usando uma versão avaliação de 7 dias do Photoshop, e agora que eu ja assinei o plano anual, continua aparecendo " sua versão expirou ". Não sei oque fazer.

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Adobe
Adobe Employee ,
Feb 11, 2020 Feb 11, 2020

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Hi there,

Could you please make sure that you're using the correct Adobe ID to sign into the Creative Cloud Desktop application?

Also, please check out thi article and let us know how it goes: https://helpx.adobe.com/in/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Regards,
Sahil

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