AutoRecover not working PS 2021

Community Beginner ,
Dec 21, 2020

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Months ago I know it was. The recovery folder is on my scratch disk as PS puts it there. PS has crashed on and off for me at least a year ( I submit reports every crash ) when transforming. So believe me, I've had chances for the recovery file to be made abs placed in said folder, but lately ( last one or two updates?) it's pointless. Nothing is in folder or needless to say I do not get asked by PS to use the file.

Latest PS as if this writing, Big Sur 11.1, Scratch disk and jobs file separate from boot drive.

Help appreciated. Thanks!

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Bug, Crash or freeze, Mac, Problem or error

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AutoRecover not working PS 2021

Community Beginner ,
Dec 21, 2020

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Months ago I know it was. The recovery folder is on my scratch disk as PS puts it there. PS has crashed on and off for me at least a year ( I submit reports every crash ) when transforming. So believe me, I've had chances for the recovery file to be made abs placed in said folder, but lately ( last one or two updates?) it's pointless. Nothing is in folder or needless to say I do not get asked by PS to use the file.

Latest PS as if this writing, Big Sur 11.1, Scratch disk and jobs file separate from boot drive.

Help appreciated. Thanks!

TOPICS
Bug, Crash or freeze, Mac, Problem or error

Views

46

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Dec 21, 2020 0
LEGEND ,
Dec 21, 2020

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Just to make sure: What is the relevant Preferences setting? 

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Dec 21, 2020 1
Community Beginner ,
Dec 22, 2020

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Alright, I believe it's the scratch disk setting - as that's where the recovery file is resrtored on a Mac... correct?

My trouble shooting step, cough cough, except on the rare occasion I have forgot  (thats' when I find no recovery file), has been to save the heck out of a file before transforming (the 2nd but very much related issue - the at least a year + ongoing issue - no matter the updates - never gets fixed. Started w/ the 2020 version - as many know, that's when PS started to go sideways - just look at the boards here) as that's when a crash may or may not happen. Submit a report everytime

Thank you for the reminder on prefs... not thrilled to do all that, but alas I just did.

 

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Dec 22, 2020 1
LEGEND ,
Dec 22, 2020

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»that's when PS started to go sideways«

Well, it may have had an occasional wheel off the track now and again for a while now … 

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Dec 22, 2020 1