Awful problem with Quick Selection tool in Photoshop 2020

Community Beginner ,
Dec 09, 2020

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I am totally unfamiliar with forums like these, I thought I posted this question a few months ago, but can't find my post or any answers...so I'm attempting again.

 

When I attempt to use the Quick Selection Tool in Photoshop 21.2.4 (MacPro 5,1, OS High Sierra, 32GB RAM), the image breaks up in pieces, and a new cropped selection appears! Please refer to the two screen shots. I would greatly appreciate any suggestions or solutions, thanks!

 

If I'm using the forum incorrectly, I would appreciate advice on that too, thanks.

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Correct answer by Rob de Winter | Adobe Community Professional

Hmm, that looks strange (and it shouldn't behave like that ;-)). Have you tried resetting your Preferences? (restart Photoshop and directly hold Cmd-Option-Shift)? 

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Mac, Performance, Problem or error

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Awful problem with Quick Selection tool in Photoshop 2020

Community Beginner ,
Dec 09, 2020

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I am totally unfamiliar with forums like these, I thought I posted this question a few months ago, but can't find my post or any answers...so I'm attempting again.

 

When I attempt to use the Quick Selection Tool in Photoshop 21.2.4 (MacPro 5,1, OS High Sierra, 32GB RAM), the image breaks up in pieces, and a new cropped selection appears! Please refer to the two screen shots. I would greatly appreciate any suggestions or solutions, thanks!

 

If I'm using the forum incorrectly, I would appreciate advice on that too, thanks.

Adobe Community Professional
Correct answer by Rob de Winter | Adobe Community Professional

Hmm, that looks strange (and it shouldn't behave like that ;-)). Have you tried resetting your Preferences? (restart Photoshop and directly hold Cmd-Option-Shift)? 

TOPICS
Mac, Performance, Problem or error

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51

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Dec 09, 2020 0
Adobe Community Professional ,
Dec 09, 2020

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Dec 09, 2020 0
Community Beginner ,
Dec 09, 2020

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Thanks for responding. Sure I can do that, no problem, but I can't find a way to edit my post. But I'll add the images the way you recommended. The first image is "Before", the second image, as you can see, a new image in a box has been created! All I've done is attempt to select the central subject's face with the Quick Selection Tool.

 

Screen Shot 2020-11-06_1.pngScreenShot 2020-11-06_2.png

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Dec 09, 2020 0
Adobe Community Professional ,
Dec 10, 2020

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Hmm, that looks strange (and it shouldn't behave like that ;-)). Have you tried resetting your Preferences? (restart Photoshop and directly hold Cmd-Option-Shift)? 

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Dec 10, 2020 0
Community Beginner ,
Dec 10, 2020

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OMG! I believe its been fixed! The selection tool works fine on that same image I took the screen shots of.

Thank you so much, Rob.

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Dec 10, 2020 1
Adobe Community Professional ,
Dec 19, 2020

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You're welcome, happy to hear it helped! 😄 

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Dec 19, 2020 0