Background bug

New Here ,
Dec 02, 2020 Dec 02, 2020

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When uploading my image file into an Indesign document it is coming up with a black background in the image box. However when viewing it outside of indesign there isnt a background on the image. 

 

if someone can please advise as i have tried almost everything i know to solve.

 

thanks

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Bug, How to, Problem or error

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Guest
Dec 02, 2020 Dec 02, 2020

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Hi

You posted in the Photoshop forum but you mention InDesign, so is it a Photoshop or InDesign question

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New Here ,
Dec 02, 2020 Dec 02, 2020

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Appolgies! it covers both Indesign and Photoshop.

 

The photo is a TIFF that as come from a PSD file, The TIFF file when i open in Word is fine it has no background. 

However when i then open this in both Photoshop and Indesign it shows a black background.

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Guest
Dec 02, 2020 Dec 02, 2020

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Can you upload the file in question to the forum

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New Here ,
Dec 02, 2020 Dec 02, 2020

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I have solved the issue, when placing in the file into the document i requested 'show import options' to change the Alpha Channel. 

 

thanks for your quick response 

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