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Background is white when cutting out a picture with the pen tool instead of transparent

Explorer ,
Sep 29, 2020

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Does  anyone know why when I use the pen tool to cut an image from a background, when I go to delete the background, it's white instead of transparent? Thanks in advance.

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Background is white when cutting out a picture with the pen tool instead of transparent

Explorer ,
Sep 29, 2020

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Does  anyone know why when I use the pen tool to cut an image from a background, when I go to delete the background, it's white instead of transparent? Thanks in advance.

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Sep 29, 2020 0
Most Valuable Participant ,
Sep 29, 2020

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Is there a white layer below the images layer you cut out?  Post a screen capture with your document open in photoshop where the layer palette is visible and has your layer visible in it.

JJMack

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Sep 29, 2020 1
Explorer ,
Sep 29, 2020

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No there was not a white layer. I'm thinking it was my Wacom tablet because when I restart my laptop everything was working back normal. The problem just occured again tho. I'm thinking Photoshop has a bug or its my Wacom tablet that has a bug.

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Sep 29, 2020 0
Adobe Community Professional ,
Sep 29, 2020

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The Background layer is a special type of layer which does not support transparency. You can convert it to a regular layer via Layer > New... > Layer from Background, or by double-clicking on it in the Layers panel (but not on the thumbnail).

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Sep 29, 2020 2