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Being told Photoshop is counterfeit and wont open.

New Here ,
Sep 17, 2020

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Yesterday I was working on an image and had to go out for a while.  When I came back I went to open it and it chucked me out saying that this photoshop is counterfeit....  I pay my monthly subscription so what can have happened???

 

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Being told Photoshop is counterfeit and wont open.

New Here ,
Sep 17, 2020

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Yesterday I was working on an image and had to go out for a while.  When I came back I went to open it and it chucked me out saying that this photoshop is counterfeit....  I pay my monthly subscription so what can have happened???

 

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Problem or error

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33

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Sep 17, 2020 0
JJMack LATEST
Most Valuable Participant ,
Sep 17, 2020

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You Photoshop will not run state its contifit somethin must had corrupted your install of Photoshop.  Use the creative Cloud Desktop Application to Uninstall Photoshop.  If it can not download Adobe cleaner have it clean out Photoshop.  Then use the Cloud Desktop Application to install Photoshop.

JJMack

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