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BikinGlynn

New Here ,
Aug 19, 2020

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HI guys I had to do a system reset on computer last night & consequently lost my paid for lightroom classic.

Iv tried to re download it & it keeps telling me I need to upgrade system requirements!

My laptop is windows 10 & so far as I can see meets all the criteria.

Any help apreciated!

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BikinGlynn

New Here ,
Aug 19, 2020

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HI guys I had to do a system reset on computer last night & consequently lost my paid for lightroom classic.

Iv tried to re download it & it keeps telling me I need to upgrade system requirements!

My laptop is windows 10 & so far as I can see meets all the criteria.

Any help apreciated!

TOPICS
Problem or error

Views

45

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Aug 19, 2020 0
Adobe Community Professional ,
Aug 20, 2020

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Hi

What exact verion of Windows 10 do you have, you can check by typing winver on the start button

2020-08-20 08_39_32-Active Directory Users and Computers - __Remote.png

You need a version higher than 1803, more info

https://helpx.adobe.com/ie/lightroom-classic/system-requirements.html

**  Not supported on Windows 8.1, Windows 10 versions 1511, 1703, 1709, and 1803.

 

 

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Aug 20, 2020 1
New Here ,
Sep 02, 2020

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Hi Ged I have kind of sorted issues.
I did a factory reset on computer & it had indeed gone back to windows 8. I
now have 10 reinstalled & lightrom back up & running.
BUT I note they have now changed it all & I really dont like it, is there
any way of reinstalling the last version or am I stuck with the latest
"better" version?

Many Thanks

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Sep 02, 2020 0
Adobe Community Professional ,
Sep 02, 2020

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Sep 02, 2020 0