Black images and colour picker

New Here ,
Mar 18, 2021 Mar 18, 2021

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Hello everyone,

I have a strange problem on my new laptop (asus zenbook pro)

When I open my images, they are black as well as the color palette or any tool that allows me to choose a color.

I have 2 graphics cards and I saw that there was a manual configuration but even after testing the different settings nothing happens...


I only have this problem with photoshop, the other applications work fine (illustrator, indesign)

I reinstalled photoshop several times, tested the previous versions and reinstalled my NVIDIA drivers but still the same... impossible to work with photoshop

 

Thank you for your help


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Performance, Problem or error

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correct answers 1 Correct Answer

New Here , Mar 18, 2021 Mar 18, 2021
I have found that a colour profile has been created by Asus... i removed this profile (windows colour options) Once removed all works fine !

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New Here ,
Mar 18, 2021 Mar 18, 2021

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I have found that a colour profile has been created by Asus... i removed this profile (windows colour options)

 

Once removed all works fine !

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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