Black overlay on anything

[virtuali55777187]

Hello, I just installed PS on a new laptop and any files that I open, or any layer has a black overlay over it. I tried multiple fixes from the internet but nothing seems to fix this - when you save the file, looks normal.

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

[virtuali55777187]

Unfortuantely no, I tried turning it off from there and from Camera Raw > Performance too and nothing changed - with restart too

[c.pfaffenbichler · Accepted solution]

What are the Photoshop and OS versions? 

What have you done for all-purpose trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Have you seen this thread? 

https://community.adobe.com/t5/photoshop/opened-images-in-photoshop-all-black/m-p/11608155

[virtuali55777187]

https://community.adobe.com/t5/photoshop/opened-images-in-photoshop-all-black/m-p/11608155

This fixed, so it's a issue with the laptops we got, I saw that the user had the same laptop, ZenBook Pro Duo - Thanks a lot