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Black screen on Photoshop 2021

New Here ,
Oct 29, 2020 Oct 29, 2020

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I have installed the new version of Photoshop (Adobe Photoshop: 22.0.0 20201006.r.35 2020/10/06) in my ASUS ZenBook Pro Duo and when I open a PSD file, the screen appears like this. How can I solve this problem? Thank you in advance.

 

Captura de ecrã 2020-10-29 174051.png

 

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Adobe
Community Expert ,
Oct 29, 2020 Oct 29, 2020

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Do you have the latest display device driver available for your zenbook installed?

JJMack

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New Here ,
Oct 30, 2020 Oct 30, 2020

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JJMack, yes I did!

Still not working properly.

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New Here ,
Jan 28, 2021 Jan 28, 2021

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Same problem, same laptop. How to solve problem

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Guest
Jan 28, 2021 Jan 28, 2021

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LATEST

Hi

This is a monitor profile issue, open Control Panel and go to Colour Management, follow the screenshots below

2020-11-19 09_46_36-Window.png

2020-11-19 09_47_24-Window.png

2020-11-19 09_48_01-Window.png

 

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