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Black screen on Photoshop 2021

New Here ,
Oct 29, 2020

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I have installed the new version of Photoshop (Adobe Photoshop: 22.0.0 20201006.r.35 2020/10/06) in my ASUS ZenBook Pro Duo and when I open a PSD file, the screen appears like this. How can I solve this problem? Thank you in advance.

 

Captura de ecrã 2020-10-29 174051.png

 

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Bug, How to, Problem or error, Windows

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Black screen on Photoshop 2021

New Here ,
Oct 29, 2020

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I have installed the new version of Photoshop (Adobe Photoshop: 22.0.0 20201006.r.35 2020/10/06) in my ASUS ZenBook Pro Duo and when I open a PSD file, the screen appears like this. How can I solve this problem? Thank you in advance.

 

Captura de ecrã 2020-10-29 174051.png

 

TOPICS
Bug, How to, Problem or error, Windows

Views

81

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Oct 29, 2020 0
Most Valuable Participant ,
Oct 29, 2020

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Do you have the latest display device driver available for your zenbook installed?

JJMack

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Oct 29, 2020 1
New Here ,
Oct 30, 2020

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JJMack, yes I did!

Still not working properly.

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Oct 30, 2020 0