Black Screen upon creating new project or opening new project in Photoshop 2020 on macOS

New Here ,
Apr 07, 2021 Apr 07, 2021

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Screen Shot 2021-04-07 at 12.00.18 PM.png

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Bug, Problem or error

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Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which macOS version you're working on? Please ensure you're signed in to the Creative Cloud desktop app & try updating Photoshop to the latest version to check if that helps.

 

You can also check out: https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Regards,

Nikunj

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