Black screen when opening Photoshop 2021 on macOS

Nov 23, 2020

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Samuelson5FA1_0-1606128402102.png

Just joined the community and realised that photoshop when opened is always a black screen. I tried to disable graphic processors after some online research but am still unable to solve this problem.

 

I am using a 2018 Mac Book Pro if it helps!

 

Please advise!

 

Thanks everyone.

 

 

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Mac, Problem or error

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Black screen when opening Photoshop 2021 on macOS

Nov 23, 2020

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Samuelson5FA1_0-1606128402102.png

Just joined the community and realised that photoshop when opened is always a black screen. I tried to disable graphic processors after some online research but am still unable to solve this problem.

 

I am using a 2018 Mac Book Pro if it helps!

 

Please advise!

 

Thanks everyone.

 

 

{Thread title edited by moderator}

TOPICS
Mac, Problem or error

Views

33

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 23, 2020 0
nikunj.m LATEST
Adobe Employee ,
Nov 23, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which macOS version are you working on?

 

Please try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Let us know if it helps!

Regards,

Nikunj

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