black screen when opening

New Here ,
May 10, 2021 May 10, 2021

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I tried several times to open Photoshop, but every time there is such a black screen 

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Mac, Problem or error

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Adobe Community Professional ,
May 10, 2021 May 10, 2021

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Try resetting your preferences?

Hold Shift+Cmd+Alt (Win) or Shift+Ctrl+Opt+Cmd (Mac) before the splash screen appears.

It will ask if you want to reset your preferences.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Adobe Community Professional ,
May 10, 2021 May 10, 2021

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If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install.

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