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Black square over Photoshop 21.2.0 taskbar icon running on Windows 10

New Here ,
Jun 22, 2020

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PhotoshopTaskbarIcon.JPG

Anyone else have a black square over the photoshop taskbar icon after updating to 20.2.0?  I've tried uninstalling/reinstalling, unpinning from taskbar.  Photoshop works fine but looking at this black square is driving me nuts!

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Black square over Photoshop 21.2.0 taskbar icon running on Windows 10

New Here ,
Jun 22, 2020

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PhotoshopTaskbarIcon.JPG

Anyone else have a black square over the photoshop taskbar icon after updating to 20.2.0?  I've tried uninstalling/reinstalling, unpinning from taskbar.  Photoshop works fine but looking at this black square is driving me nuts!

Topics

Bug, Problem or error, Windows

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1.7K

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Adobe Employee ,
Jun 24, 2020

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Hi there,

 

Sorry that Photoshop 21.2.0 app icon appears with a black box covering it. 

 

Would you mind checking the steps mentioned in this article https://answers.microsoft.com/en-us/windows/forum/all/blank-icon-on-taskbar-windows-10/02340804-650b... and let us know if that helps?

 

Thanks,

Akash

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New Here ,
Jun 26, 2020

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I'm having the same problem. Have you found a fix for this yet?

None of my other Adobe icons have the problem. On windows 10 as well.

PS_icon.PNG

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Most Valuable Participant ,
Jun 26, 2020

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Adobe changed the icon from PS 21.1.3 however the Icon is not Black on myWindows 10 Pro version 2004 which is the latest Windows Update just a few days old.

image.png

JJMack

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Idealeng LATEST
Explorer ,
Sep 06, 2020

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Good morning JJMack, 
I had to same problem, and tried a multitude of fixes - but you are right; updating the PC with the latest Windows 10 Updates solved the issue for me along with several others such as the photoshop home screen not displaying at all and not allowing me to create a new document.

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New Here ,
Jun 28, 2020

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Yes i have the same issue and it's infuriating. I have tried changing it in Windows 10 including the themes and colours and tried removing and adding the task bar icon but nothing fixes it. For many Windows users this is a major issue. The solution provided by the employee fails to understand that there's something showing just nothing useful, the icon location is not blank it's just a section of dark navy blue with a black box covering the remainder.

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Community Beginner ,
Jun 29, 2020

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agneti_0-1593433065464.png

Same here...

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Most Valuable Participant ,
Jun 29, 2020

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Quite a few window uses have reported this so there is a problems somewhere. However, the problem source location  has not been pinpointed.  Photoshop 21.2 and window seem to be the starting  common point. However all window users using Photoshop 21.2 do not have the problem.  What else do the users with the problem have in common.  There are several windows version many device drivers and version of them where is the fault point located is there only one.  The Problem shows in Windows task bar but the source is unknown.   Where in Adobe's ballpark, Microsoft's Ballpark or some third party's ballpark.

JJMack

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New Here ,
Jun 30, 2020

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Same here, reinstalling Ps didn't help either.

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Community Beginner ,
Jun 30, 2020

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I think it is something with the local system. I run the same version of PS on two other computers and the icons are ok and visible.

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