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Blank Home screen photoshop 2020

New Here ,
May 08, 2020

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Hi, my photoshop hasn't been working the home screen is completely blank and nothing is there. It won't let me open a new page however will let me open work I have done previously? please help ;( thankyou!

 

The device I am using Is a Macbook PRO and this has been a recent issue I have checked for updates on my laptop and everything is up to date

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Activation, Cloud storage web assets, Feature request, File sync, Installation, New user

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Blank Home screen photoshop 2020

New Here ,
May 08, 2020

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Hi, my photoshop hasn't been working the home screen is completely blank and nothing is there. It won't let me open a new page however will let me open work I have done previously? please help ;( thankyou!

 

The device I am using Is a Macbook PRO and this has been a recent issue I have checked for updates on my laptop and everything is up to date

TOPICS
Activation, Cloud storage web assets, Feature request, File sync, Installation, New user

Views

856

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May 08, 2020 0
LEGEND ,
May 08, 2020

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

And turning off Photoshop > Preferences > General > Auto Show the Home Screen? 

 

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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May 08, 2020 0
New Here ,
May 09, 2020

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Hi, I’ve tried these and still no luck, I’ve also tried deleting and reinstalling. I’ve tried the cmd and shift which resets the settings.

Not sure what else I can do

Get Outlook for iOS

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May 09, 2020 0
LEGEND ,
May 09, 2020

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May 09, 2020 1
HSDA LATEST
Explorer ,
Jul 29, 2020

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I tried this and it worked for me.

Rename the UXP folder to ~UXP.

  • (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP
  • (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

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Jul 29, 2020 0
Adobe Community Professional ,
May 09, 2020

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To reset your Photoshop preferences, do so under the General tab in Photoshop preferences.

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May 09, 2020 1
New Here ,
Jun 15, 2020

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hi, I have the same problem! did you get any solution?

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Jun 15, 2020 0