Hi, my photoshop hasn't been working the home screen is completely blank and nothing is there. It won't let me open a new page however will let me open work I have done previously? please help ;( thankyou!
The device I am using Is a Macbook PRO and this has been a recent issue I have checked for updates on my laptop and everything is up to date
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?
And turning off Photoshop > Preferences > General > Auto Show the Home Screen?
What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
I tried this and it worked for me.
Rename the UXP folder to ~UXP.
To reset your Photoshop preferences, do so under the General tab in Photoshop preferences.
hi, I have the same problem! did you get any solution?
unfortunately no 😞 tech support still can't help to solve this