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Blocage de Photoshop 21.1.3 dans la fenêtre de réglage Luminosité - contraste on macOS Catalina

New Here ,
Jun 04, 2020

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Bonjour 

Je rencontre un problème avec Photoshop version 21.1.3, depuis une mise à jour de Catalina  ou de Photoshop semble t-il :

La fenêtre de réglage Luminosité-Contraste se bloque après un réglage ou deux des curseurs, il est impossible de fermer cette fenêtre et même de quitter l'application, focer la fermeture est la seule solution pour sortir mais Photoshop n'apparait comme bloquée dans le fenêtre pour forcer à quitter.

Merci de votre aide.

 

Cordialement

Philippe

 

 

 

{Thread title edited by moderator}

Hi Philippe,
 
Apologies for the frustrating freeze with some Photoshop adjustments. We have been able to reproduce the freeze on Mac and the engineering team is currently investigating a fix. If you are using a Mac, the current workarounds that we’re aware of are:
  • Disable Rulers (CMD+R on Mac, Ctrl+R on Win), or by going to the View menu.

 

Screenshot_17.png

 

  • Or move the Adjustment dialog outside of Photoshop’s workspace/interface before touching any sliders.
 
Let us know how this goes!
Regards,
Nikunj

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Crash or freeze, Mac, Problem or error

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Blocage de Photoshop 21.1.3 dans la fenêtre de réglage Luminosité - contraste on macOS Catalina

New Here ,
Jun 04, 2020

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Bonjour 

Je rencontre un problème avec Photoshop version 21.1.3, depuis une mise à jour de Catalina  ou de Photoshop semble t-il :

La fenêtre de réglage Luminosité-Contraste se bloque après un réglage ou deux des curseurs, il est impossible de fermer cette fenêtre et même de quitter l'application, focer la fermeture est la seule solution pour sortir mais Photoshop n'apparait comme bloquée dans le fenêtre pour forcer à quitter.

Merci de votre aide.

 

Cordialement

Philippe

 

 

 

{Thread title edited by moderator}

Hi Philippe,
 
Apologies for the frustrating freeze with some Photoshop adjustments. We have been able to reproduce the freeze on Mac and the engineering team is currently investigating a fix. If you are using a Mac, the current workarounds that we’re aware of are:
  • Disable Rulers (CMD+R on Mac, Ctrl+R on Win), or by going to the View menu.

 

Screenshot_17.png

 

  • Or move the Adjustment dialog outside of Photoshop’s workspace/interface before touching any sliders.
 
Let us know how this goes!
Regards,
Nikunj

Topics

Crash or freeze, Mac, Problem or error

Views

397

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 04, 2020

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Hi Philippe,
 
Apologies for the frustrating freeze with some Photoshop adjustments. We have been able to reproduce the freeze on Mac and the engineering team is currently investigating a fix. If you are using a Mac, the current workarounds that we’re aware of are:
  • Disable Rulers (CMD+R on Mac, Ctrl+R on Win), or by going to the View menu.

 

Screenshot_17.png

 

  • Or move the Adjustment dialog outside of Photoshop’s workspace/interface before touching any sliders.
 
Let us know how this goes!
Regards,
Nikunj

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New Here ,
Jun 04, 2020

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Hello

Thanks for your answer.

Now it's OK with each of your 2 tips : Rulers disabled or moving window outside workspace.

Waiting for update

Thanks

Best regards

 

Philippe

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Adobe Employee ,
Jun 16, 2020

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Hi there,

 

We are happy to announce the release of  Photoshop 21.2.

 

This update includes the fix for Photoshop 21.1.3: Hue Saturation dialog not responsive

 

Here's a list of fixed issues in this release: Bug fixes

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,
Mohit

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New Here ,
Jun 17, 2020

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Hello Mohit

It's perfect, the bug is killed !!

Thanks very much

Best regards

Phil

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