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Blurry Images in Template

New Here ,
Dec 14, 2020 Dec 14, 2020

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My compnay uses PS templates that crop our images different sizes for our website. These templates have always worked well for the over two years I've worked there but the last three times I have tried to use them, once I place the image into the template they appear grainy, blurry, or distorted. I also saved them as PNG-24 for web to see if that would fix it and they still look bad. However, I had our website admin do the same steps and she can place them in PS just fine using the same templates. Has anyone had this same issue or be able to help? 

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