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Brush Cursor constantly disappearing for no apparent reason.

Community Beginner ,
May 11, 2020

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For at least a year and for no apparent reason the brush cursor vanishes randomly. I can still paint with the invisible cursor. There is no crosshair, no indication of the cursor at all, except that I can paint.

 

– No, this is not a capslock problem. If I hit caps lock I can see the crosshair. But if I turn off capslock, it disappears again.

 

If I toggle caps lock several times, the brush cursor *sometimes* reappears.  Then if I move off the canvas it often immediately disappears again (randomly).

 

If I shake the mouse the Apple cursor appears and grows and then vanishes again. Once in a while it reappears randomly.

 

But if my cursor leaves the canvas or I click, it *often/usually* vanishes again. But not always.  Really does seem like a bug. I always update my system and apps immediately.  Everything is current.  Only connected devices (BT keyboard/mouse) are Apple. One monitor.

 

It makes using Photoshop almost impossible. I lose so much time with his issue.

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Brush Cursor constantly disappearing for no apparent reason.

Community Beginner ,
May 11, 2020

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For at least a year and for no apparent reason the brush cursor vanishes randomly. I can still paint with the invisible cursor. There is no crosshair, no indication of the cursor at all, except that I can paint.

 

– No, this is not a capslock problem. If I hit caps lock I can see the crosshair. But if I turn off capslock, it disappears again.

 

If I toggle caps lock several times, the brush cursor *sometimes* reappears.  Then if I move off the canvas it often immediately disappears again (randomly).

 

If I shake the mouse the Apple cursor appears and grows and then vanishes again. Once in a while it reappears randomly.

 

But if my cursor leaves the canvas or I click, it *often/usually* vanishes again. But not always.  Really does seem like a bug. I always update my system and apps immediately.  Everything is current.  Only connected devices (BT keyboard/mouse) are Apple. One monitor.

 

It makes using Photoshop almost impossible. I lose so much time with his issue.

TOPICS
Bug, Mac, Problem or error

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153

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May 11, 2020 0
LEGEND ,
May 11, 2020

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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May 11, 2020 0
jolh LATEST
Community Beginner ,
Jul 27, 2020

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Hi, No that has no effect.

Still, magnifying the area I'm working on can trigger the brush cursor to disappear.

I can still paint, but the brush outline is invisible, so i don't know where it is until I've started painting.

 

If I wiggle the mouse - *sometimes* it reappears. If I toggle CapsLock off and on many times, *sometimes* it reappears.  It's hit and miss.

 

Also I giess i should add: this happens across machine.  I experience this on every machine I have worked on for years.  I would be really surprised if I was the only one for whom this is happening.

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Jul 27, 2020 0