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Brush is still painting grey even after creating a new file in RGB channels show RGB too

New Here ,
Sep 02, 2020

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I've read many of the guides to this issue and it is all about the mode, but my mode is on RGB, I created a new file in RGB but my brush still paints only different shades of grey when other colours are selected, please help. 

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Brush is still painting grey even after creating a new file in RGB channels show RGB too

New Here ,
Sep 02, 2020

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I've read many of the guides to this issue and it is all about the mode, but my mode is on RGB, I created a new file in RGB but my brush still paints only different shades of grey when other colours are selected, please help. 

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Bug, How to, Mac, Problem or error

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Sep 02, 2020 0
Adobe Community Professional ,
Sep 02, 2020

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Some other common reasons are:

  • You are painting in a mask instead of the image
  • You are only showing one of the three color channels

If this doesn't help, please show a screen shot so we can better assist.

 

~ Jane

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Adobe Community Professional ,
Sep 02, 2020

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22 seconds late and you typed more than me Jane 🙂

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Sep 02, 2020 1
New Here ,
Sep 02, 2020

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Thank you, I was sure I checked these 2 as other threads having the same issues were asked to check the same, but I'm pretty positive this was not the case. As explained below, resetting preferences was a quick fix that I needed, but it doesn't explain or find the root problem.

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Sep 02, 2020 0
Adobe Community Professional ,
Sep 02, 2020

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Hi

What version of Photoshop do you have, can you post a screenshot with all the pertinent panels opened

 

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New Here ,
Sep 02, 2020

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I'm on the 2020 version 20.2.2 on a mac catalina

 

I can't produce screenshots at the moment as I've managed to solve the issue without finding out the problem. 

 

I believe it would help many if I had a little more patience, but I needed it fixed to finish some work I was in the midst of. 

 

But in short, I reset preferences in photoshop, steps as follows: 
CMD+K (or Click > Photoshop > Preferences > General)

Click > "Reset Preferences On Quit"

Restart Photoshop and it's back to normal

 

Some of the things I noticed before I reset the preferences: 

- Even when I restarted Photoshop the problem persisted

- I created a new file in RGB but it didn't work

- I only had the default background layer and there was no mask so it wasn't a layer mask issue

- There were no paths

- In channels, RGB was highlighted with the others and all 3 colours are showing, so it wasn't a channels thing either

 

Super frustrating, and I obviously was not the only one facing this issue, must be common amongst newbies like myself but maybe it was something I clicked or accidentally hit a keyboard shortcut i'm not familiar with. Just couldn't figure it out. 

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Sep 02, 2020 0
jane-e LATEST
Adobe Community Professional ,
Sep 02, 2020

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If it happens again, post a screen shot with the options bar and any pertinent panels. We can often spot the issue when we have a visual.

 

When a tool doesn't work as expected, it can be reset by right-clicking the tool in the options bar (not Tools panel). The options for tools are sticky, so they won't change when you start a new file or quit and relaunch. You have to change the setting manually or reset the tool. That's another possibility.

~ Jane

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