Brush preview is not showing. Photoshop 2020

New Here ,
Jul 10, 2020

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Photoshop 2020. Windows 10.
Suddenly, the brush preview is not showing, that red mask that helps in visualizing, both the brush, eraser, stamp. It is not the CapsLook key.
I have already uninstalled the PS, reset the preferences, and nothing has resolved. Please help me!

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How to, Problem or error, Windows

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Brush preview is not showing. Photoshop 2020

New Here ,
Jul 10, 2020

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Photoshop 2020. Windows 10.
Suddenly, the brush preview is not showing, that red mask that helps in visualizing, both the brush, eraser, stamp. It is not the CapsLook key.
I have already uninstalled the PS, reset the preferences, and nothing has resolved. Please help me!

TOPICS
How to, Problem or error, Windows

Views

576

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Jul 10, 2020 0
Adobe Community Professional ,
Jul 10, 2020

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Hi

Go into preferences and check to see if Photoshop is detecting your GPU and that OpenCL is enabled

2020-06-19 09_33_25-Preferences.png

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Jul 10, 2020 0
New Here ,
Jul 10, 2020

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I can't activate, But it is strange that this is the problem, because I have another computer that is working normally and its OpenGL is not activated

WhatsApp Image 2020-07-10 at 09.33.05.jpeg

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Jul 10, 2020 0
Adobe Community Professional ,
Jul 10, 2020

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More than likely you have an old GPU, Photoshop version 21.2 renders some old and some not so old GPU's useless with this update.

I have reported it on the Adobe feedback forum, if it is the case that you have a older GPU then your only option is to revert back to version 21.1.3 until Adobe fix the issue

https://feedback.photoshop.com/photoshop_family/topics/bug-in-photoshop-version-21-2-not-detecting-o...

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Jul 10, 2020 1
Adobe Community Professional ,
Jul 21, 2020

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Hi

Try updating to version 21.2.1, it has fixed the issue for me, GPU is now been detected

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Jul 21, 2020 0
Community Beginner ,
Jul 24, 2020

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I'm facing the same problem, I have already contacted adobe support, but so far nothing.

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Jul 24, 2020 0
New Here ,
Dec 09, 2020

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Not working for me either. I'm running Mac OS 10.15.7, Photoshop 22.1.0. Caps Lock is not activated.

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Dec 09, 2020 0