Brush spinning wheel while using pen tablet

[chrch]

Every time i try and use a pressure sensative brush on photoshop while using my new xp-pen tablet, it gives me the spinning wheel of death. Each time i click a different brush and try to use it it just gives me the endless spinning wheel and i can't do anything. I'm not sure what is going on. My Photoshop is the newest updated 2020 version. I'm working on a 2016 macbook pro, is it just my computer cannot process it?

[mglush]

Hi!

What OS are you working in on your 2016 Macbook Pro? Have you updated the software for your tablet to work with the current version of Photoshop that you installed? Were you having this issue before you upgraded? Also, how much ram do you have in your machine and how much is allocated to PS?

And lastly, have you tried resetting your preferences? If not, here is more information: https://helpx.adobe.com/photoshop/using/preferences.html

Let us know if that helps or if you are still having the issue.

Michelle

[Lumigraphics]

Have you reported this to the tablet manufacturer?

[denni clifton]

I am also having this problem while using my Cintiq 22HD which is updated with the latest driver. I also had to uninstall and reinstall Photoshop to see if that helped. I have 64 GB 2666 MHz DDR4 which is plenty of ram. 

After reinstalling Photoshop I used my wacom pen and it worked fine, I went to F5 to check settings of pen and shape dynamics was set to 'off', I changed it to 'pen pressure" and tried to use the pen and it went into the spinning wheel and crashed again.

Anyone have any ideas of why this is and how to be able to use pen pressure again??