Brush tool, when I click & paint, the screen in Photoshop goes white until I unclick

New Here ,
Dec 02, 2020

Copy link to clipboard

Copied

Whether I'm using my Photoshop CC 2019 or 2020, when I use the brush tool to paint over my image or even the heal tool, I'm having an issue with the screen in Photoshop going white when I click. Which makes this impossible to see what I'm doing. When I unclick the mouse, the white screen goes away and I can see where I just painted. So It's not like the tool doesn't work, just can't see what I'm doing.

Any help would be great!

 

~Amanda

 

Using:MacBook Pro (Retina, 15-inch, Late 2013)
2.6 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
OS Big Sur

TOPICS
Bug, Problem or error

Views

519

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Brush tool, when I click & paint, the screen in Photoshop goes white until I unclick

New Here ,
Dec 02, 2020

Copy link to clipboard

Copied

Whether I'm using my Photoshop CC 2019 or 2020, when I use the brush tool to paint over my image or even the heal tool, I'm having an issue with the screen in Photoshop going white when I click. Which makes this impossible to see what I'm doing. When I unclick the mouse, the white screen goes away and I can see where I just painted. So It's not like the tool doesn't work, just can't see what I'm doing.

Any help would be great!

 

~Amanda

 

Using:MacBook Pro (Retina, 15-inch, Late 2013)
2.6 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
OS Big Sur

TOPICS
Bug, Problem or error

Views

520

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 02, 2020 0
Most Valuable Participant ,
Dec 02, 2020

Copy link to clipboard

Copied

Have you read through the knowe Big Sur issues with 22?

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html#big-sur-known-issues 

JJMack

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 02, 2020 0
New Here ,
Dec 03, 2020

Copy link to clipboard

Copied

Thanks JJMack. Now that I think about it, it started acting up after I updated to the Big Sur. Typical. Hopefully, Apple & Adobe can correct the issue soon.

 

Thanks so much for the quick response!!

 

~Amanda

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 03, 2020 0
New Here ,
Dec 08, 2020

Copy link to clipboard

Copied

I had this issue too. Try resetting all of the preferences and then restarting Photoshop. It worked for me!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 08, 2020 0
New Here ,
Jan 19, 2021

Copy link to clipboard

Copied

how do you reset all the preferences?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 19, 2021 0