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Brushes being replaced randomly

New Here ,
Jan 06, 2021 Jan 06, 2021

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For the last two years + , I have been expereiencing a really annoying feature of photoshop in which I boot up the program only to find that all my brushes have been replaced with the generic ones that come preloaded. The best part is that it isn't all the time - its just sometimes. Sometimes its everytime I boot up the program. Sometimes I can go months without an issue.  This issue occurs even when I am using a different PC.  I have tried contacting support and following their instructions - has not worked. I have been combing the community site to see if this issue has a work around or has ever been solved, and it hasn't. I find it astonishing that Adobe has failed to address this issue in any meaningful way - it is by far and away the most annoying bug I have come across using this program. 

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