BUG - Could not save "filename" because of a program error - Photoshop 2021 v22.3.1

New Here ,
May 11, 2021 May 11, 2021

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Hi guys.
Anyone with these annoying error? I have tried several experiences but with no effect.
Can someone help me?
Thanks.

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Bug, How to, Mac, Problem or error

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Adobe Employee ,
May 11, 2021 May 11, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to the program error. Are you getting the error while saving any document you work on or just this one? Which macOS version are you working on? It would be helpful if you could share a file you're facing the issue on, so that we can try to reproduce the issue at our end.

 

Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB

 

If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

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New Here ,
May 11, 2021 May 11, 2021

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Hi. Thanks for the answer.
It happen in any document i work. I have to restart my mac to fix, but suddenly it happen again.
the macOs version is the latest (v22.3.1). I have already trie to install previous versions but without sucess.
I´m gonna try the link you send me. Thanks

Regards,
Litos

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Adobe Employee ,
May 12, 2021 May 12, 2021

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Sure, please let us know if the suggested steps helped. If not, it would be helpful if you could share a sample file so that we can try reproducing the issue.

 

Regards,

Nikunj

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New Here ,
May 13, 2021 May 13, 2021

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Hi.
I do this:

macOS: Navigate to "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/"

Until now it worked nice. Thanks for the support. If anything happen i´ll tell.

Regards,
Litos

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