BUG With IPTC

Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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Hello,

 

I have a problem right now on my CS6 and also Bridge CS6.

Never happened before.

 

When i try to read the informations (on CS6 and Bridge CS6) the image window turn gray.

 

And everything is blocked.

 

Can u help me please,

 

Excuse my poor language / i'm a french guy

 

Kind regards 

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Bug, Problem or error

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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Which OS version?

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Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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Sierra 10.12.6

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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See if resetting your Photoshop preferences helps.

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Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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Ok, how to do that ?

 

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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It should be under the General tab in Photoshop preferences, if not, alternatively –

1) Close Photoshop
2) Double click on the Photoshop icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete Photoshop reference Files?” Click Yes.

(If you don't see the question do it again.)

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Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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Ok i've tried

It don't work

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Adobe Community Professional ,
Apr 28, 2021 Apr 28, 2021

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Might be worth getting your graphics card checked out.

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Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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Should i try to uninstall / re install before ?

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Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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LATEST

Can Flash Player can be a cause ?

 

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