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Camera RAW issue

New Here ,
Aug 08, 2020

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I just updated PS on my Mac. When I open the raw file in camera raw, it looks blacked out. Any suggestions?  I have attached a pic. 

B8BB01EA-B575-4AAF-9DA0-64424FB47245.jpeg

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Camera RAW issue

New Here ,
Aug 08, 2020

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I just updated PS on my Mac. When I open the raw file in camera raw, it looks blacked out. Any suggestions?  I have attached a pic. 

B8BB01EA-B575-4AAF-9DA0-64424FB47245.jpeg

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Bug

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36

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Adobe Community Professional ,
Aug 08, 2020

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That is odd indeed. Resetting the Photoshop Preferences is a good general solution when odd behaviour like this pops up. Look for the Reset Preferences On Quit button within the General tab of the Photoshop Preferences.

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New Here ,
Aug 08, 2020

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Thanks for the response. I did that after I read your message and it's still the same. 

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New Here ,
Aug 08, 2020

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I reinstalled PS and it looks like it fixes the issue. 

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Adobe Community Professional ,
Aug 08, 2020

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Excellent. Nicely done.

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