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Camera Raw losing edits when error occurs upon saving

New Here ,
Jul 14, 2020

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Hi Photoshop team! When opening raw files with photoshop Camera Raw opens first, and then when you click "Done", if there is any disk error (like hard drive removed) or drive mounted in read-only mode, it's just closed. All the edits are forever lost. It is not how expensive software should behave. Please fix it eventually

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

Hi

We are just volunteer users here. We don't work for Adobe.

You can raise feature requests at the link below , where they will be seen by Adobe staff.
https://feedback.photoshop.com/photoshop_family

 

Dave

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Camera Raw losing edits when error occurs upon saving

New Here ,
Jul 14, 2020

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Hi Photoshop team! When opening raw files with photoshop Camera Raw opens first, and then when you click "Done", if there is any disk error (like hard drive removed) or drive mounted in read-only mode, it's just closed. All the edits are forever lost. It is not how expensive software should behave. Please fix it eventually

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

Hi

We are just volunteer users here. We don't work for Adobe.

You can raise feature requests at the link below , where they will be seen by Adobe staff.
https://feedback.photoshop.com/photoshop_family

 

Dave

TOPICS
Bug, Feature request, Mac, Problem or error

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70

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Jul 14, 2020 0
Adobe Community Professional ,
Jul 14, 2020

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Photoshop is designed to work on local disks. Working directly on network and external disks is not supported. The advice is always work local then copy the files to the network. See Adobe info here:

https://helpx.adobe.com/uk/photoshop/kb/networks-removable-media-photoshop.html

 

Dave

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Jul 14, 2020 0
New Here ,
Jul 14, 2020

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Hi Dave! I totally get it, but still, it's common sense and basic thing to do, just not closing the window if saving was not successful, it is really simple as that. What if suddenly there is no more space on the hard drive? Is it really a valid reason to lose data? (Nope)

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Jul 14, 2020 0
Adobe Community Professional ,
Jul 14, 2020

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Hi

We are just volunteer users here. We don't work for Adobe.

You can raise feature requests at the link below , where they will be seen by Adobe staff.
https://feedback.photoshop.com/photoshop_family

 

Dave

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Jul 14, 2020 1
New Here ,
Jul 14, 2020

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Thanks!

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Jul 14, 2020 0
Adobe Community Professional ,
Jul 14, 2020

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The last used settings are always available in Camera RAW. Just re-open the files and use the last conversion.

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Jul 14, 2020 0
Community Beginner ,
Aug 05, 2020

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I partially completed an edit and hit done. It saved as an xmp file. Now what? How do I re-open the same file with the edit? I tried to open the xmp file in photoshop but nothing happened. I'm totally new to this camera raw thing, so I'm still trying figure it out.

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Aug 05, 2020 0
Adobe Community Professional ,
Aug 05, 2020

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Just open the RAW file. Ignore the XMP file, don't touch it or mess with it.

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Aug 05, 2020 0
Community Beginner ,
Aug 05, 2020

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I tried that initially but it only opened the unedited version. I clicked Previous Conversion and still nothing. Not sure where to go from here other than a re-edit. Luckily I did a screen-shot save of the settings. Thoughts?

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Aug 05, 2020 0
Adobe Community Professional ,
Aug 06, 2020

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Your RAW file is linked to the xmp file. ONLY fdeal with RAW files. You do nothing whatsoever with xmp files except to make sure they are not deleted and they are always with the RAW.

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Aug 06, 2020 1
Adobe Community Professional ,
Aug 06, 2020

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The xmp file, known as a sidecar file, sits alongside the raw file and contains the details of the edits for use by Adobe Camera Raw or Lightroom. When you open the raw image file, ACR opens the sidecar file in the background so it has the edits.

If you move the raw image file to a different folder or disk, make sure you move the sidecar file with it, or you will lose the edits.

Dave

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Aug 06, 2020 1
Community Beginner ,
Aug 10, 2020

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Thank you, that was very helpful!!!

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Aug 10, 2020 0
Adobe Community Professional ,
Jul 14, 2020

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In the Camera Raw app select "Open Image" not "Done" to proceed to Photoshop.

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Jul 14, 2020 0