Copy link to clipboard
Hello, I've been using Photoshop version 19.1.8 on Windows 10, and yesterday the app crashed when I tried to open it. Have been crashing like that ever since and I can't make it work.
I have no problem switching to a newer version but I really want my brushes, I have several custom brushes I use for painting. Is there a way to get them now that I can't open the app?
I tried looking into the Presets>Brushes and there is nothing there.
Just in case it helps the Reliability History shows this info:
Problem Event Name: APPCRASHApplication Name: sniffer.exeApplication Version: 184.108.40.206Application Timestamp: 5c75b300Fault Module Name: aticfx64.dllFault Module Version: 220.127.116.119Fault Module Timestamp: 54b54ae7Exception Code: c0000005Exception Offset: 0000000000087ebcOS Version: 10.0.18318.104.22.168.256.48Locale ID: 1033Additional Information 1: 359cAdditional Information 2: 359c80947201edd1f5b84b8e0f3e9ce1Additional Information 3: c8c3Additional Information 4: c8c3f135ad446966bb15bf5ec9cc0b34