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Can not access my Photoshop files after updating my mac

New Here ,
May 03, 2020 May 03, 2020

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I updated my Mac Air yesterday and now I cannot open my files !!! I googled it and this is what it said:

Creators who are looking to update to new Mac operating system macOS 10.14 Mojave beware, for the new software is causing issues when running Photoshop - or trying to run Photoshop, that is, for older versions of the program are likely not to load when using the new OS.Sep 26, 2018

 

i did the fix and it still won't let me access my work... help!

 

Shelley

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Adobe
Community Expert ,
May 03, 2020 May 03, 2020

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Which version of Photoshop and OS version do you have?

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Community Expert ,
May 03, 2020 May 03, 2020

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"i did the fix and it still won't let me access my work"

 

In addition to the version information Derek asked for:

  • What was the "fix" that you did?
  • Is it the files that won't open or Photoshop itself?

 

Here is the Help file if you are trying to run PS 2018 or earlier:

Photoshop and Mojave | macOS 10.14

 

~ Jane

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