Can not save files in photoshop

New Here ,
Dec 27, 2020

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I have no idea what is wrong. 

Screen Shot 2020-12-27 at 6.40.00 PM.png

 

 

I got this program error trying multiple times.  I have been using PS since '94 and never have had this issue. 

is it a new feature??  and what happened to tech support?? 

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Import and export, Problem or error

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Can not save files in photoshop

New Here ,
Dec 27, 2020

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I have no idea what is wrong. 

Screen Shot 2020-12-27 at 6.40.00 PM.png

 

 

I got this program error trying multiple times.  I have been using PS since '94 and never have had this issue. 

is it a new feature??  and what happened to tech support?? 

TOPICS
Import and export, Problem or error

Views

66

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Dec 27, 2020 1
New Here ,
Dec 27, 2020

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Having the same exact problem - it also occurs when I try to 'apply image'; from what I gather, it's a problem with the PS 2021. I've been told that using 2020 will resolve the issue, but Adobe no longer provides any way to download it 👍🏻.

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Dec 27, 2020 1
Adobe Community Professional ,
Dec 27, 2020

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Did you try Edit/Purge/All ? Or you can try saving it as a different file name, just keep the filename and add a "2" or a "1" at the end.  This has sometimes worked for me. Then I'd close PS and relaunch it.

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Dec 27, 2020 0
Community Beginner ,
Dec 27, 2020

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Someone pointed out in another forum if you hide all layers it should save. It is a work around for now. (also if you disable Suitcase Fusion plugin...)

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Dec 27, 2020 0
Participant ,
Dec 29, 2020

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If you are using an Extensis product such as Suitcase Fusion and disabling the plug-in is the only solution you have to save your files. Please contact our Support Team so that we can put these issues in front of our Developers. 

 

https://www.extensis.com/contact-us

 

 

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Dec 29, 2020 0
Adobe Community Professional ,
Dec 28, 2020

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I had the same issue recently - My CC app stopped responding and had an error code. I ended up uninstalling and reinstalling the CC desktop app and it resolved this.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Dec 28, 2020 1