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Can not zoom in and out of images while editing

New Here ,
Mar 24, 2019 Mar 24, 2019

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Hey

About two weeks from nothing in the bug while working on the software.
When I do a close-up of the picture by pressing the CRTL +/- buttons to zoom in or out of the picture, the picture gets stuck but the ruler still moves, as if the software is getting the command but for some reason the image gets stuck.

Happens to someone else? Is this a general bug in the software?
Thanks

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Adobe
Community Expert ,
Mar 24, 2019 Mar 24, 2019

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Not a bug for me. 

  • Which version of Photoshop?
  • Which OS?
  • Are your graphics drivers up to date?
  • At what percentage does zoom stop rendering?
Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Mar 24, 2019 Mar 24, 2019

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If the interface starts looking weird or tools start misbehaving a simple reset of the preferences will often fix the problem.

Preferences in Photoshop

"Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop."

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Community Expert ,
Mar 25, 2019 Mar 25, 2019

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It seems a problem related to display driver...

Have you tryied to disable the GPU?

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

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Community Expert ,
Mar 25, 2019 Mar 25, 2019

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Does this happen with all of your documents? I like to try this whenever any of my Adobe apps start to act weird:

Adobe Complete Reset of Adobe Preferences #340 - YouTube

Hope this helps

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New Here ,
Sep 06, 2023 Sep 06, 2023

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How can i fix this

 

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