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can't access my cs6

New Here ,
Nov 12, 2020

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I downloaded cs6 (older version of Photoshop) everything was fine for 10 days.  Suddenly, I Adobe is making me sign in to use the product that I downloaded.  Problem is everytime I try to sign in, it says try again.  My internet connection is fine but for some reason signing into Adobe is an issue.  I'm so frustrated right now.  Why was I able to use it for 10 days and then suddenly not?  I'm a paying member; this shouldn't be happening. 

Someone please help.  

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can't access my cs6

New Here ,
Nov 12, 2020

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I downloaded cs6 (older version of Photoshop) everything was fine for 10 days.  Suddenly, I Adobe is making me sign in to use the product that I downloaded.  Problem is everytime I try to sign in, it says try again.  My internet connection is fine but for some reason signing into Adobe is an issue.  I'm so frustrated right now.  Why was I able to use it for 10 days and then suddenly not?  I'm a paying member; this shouldn't be happening. 

Someone please help.  

TOPICS
Problem or error

Views

18

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 12, 2020 0
Most Valuable Participant ,
Nov 12, 2020

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Adobe removed CS6 as a Cloud option... the only way to use CS6 now is you previously purchased the serial number version

 

You need to enter your serial number in the activation window, I think you press F1 to get to that option

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