Can't apply layer mask and save document

New Here ,
Dec 15, 2020

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After creating a layer mask to cut out a building on a photo, I applied the layer mask and dragged the layer into a new PSD document. When I tried to save, it gave me an error message and would not save.  I then tried simply selecting the building by clicking on the layer mask and pasting it into a new document.  Once again, got the same message.  Tried creating a new document from current state and applying layer mask and saving; got the same error message. No problem with Save as long as the layer mask remains. Can anyone tell me why?

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Can't apply layer mask and save document

New Here ,
Dec 15, 2020

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After creating a layer mask to cut out a building on a photo, I applied the layer mask and dragged the layer into a new PSD document. When I tried to save, it gave me an error message and would not save.  I then tried simply selecting the building by clicking on the layer mask and pasting it into a new document.  Once again, got the same message.  Tried creating a new document from current state and applying layer mask and saving; got the same error message. No problem with Save as long as the layer mask remains. Can anyone tell me why?

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Problem or error

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30

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Dec 15, 2020 0
Most Valuable Participant ,
Dec 15, 2020

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Did you read what the error was in the message you did not seem the resolve the issue creating the new document and pasting in or draging in the document with the original issue.  You new document seems to have the same error. 

JJMack

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Dec 15, 2020 0
Adobe Community Professional ,
Dec 15, 2020

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General advice for all things eird is to reset preferences. Save any unsaved actions and unsaved preset if you decide to reset preferences.

Also Ps and OS version can be useful.

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Dec 15, 2020 0
JuliaC20 LATEST
New Here ,
Dec 16, 2020

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I am using Windows 10 and PS 22.1.0. I believe the error message was cannot save due to a program error, which I have just noted, seems to be happening to others here but resulting from different causes.  I worked around it by simply leaving the layer mask there. 

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Dec 16, 2020 0