Can't export Artboards anymore as PNG

Explorer ,
May 19, 2021 May 19, 2021

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For some weird reason, today I was trying to export several artoboards as PNG with transparency, and I'm getting this error message:

Screen Shot 2021-05-19 at 3.04.30 PM.png

 

I've saved these artboards before without an issue. Tried another file tht also has multiple artboards, same error.

 

Tried different settings (selected artboards vs all artboards, transparency vs include background, png-8 vs png-24). Nothing works.

 

The problem goes away when saving as JPG.

 

Can someone help me with this?

Thank you!

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Bug, Import and export, Mac, Problem or error

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Explorer ,
May 19, 2021 May 19, 2021

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UPDATE: fixed the error!

 

For some very odd reason, this operation is linked to the Save for Web panel. Recently I've exported some user slices on a different file, using the All User Slices export option and I guess Photoshop made that the default option.

 

So the fix to this is: create a new empty file and create some user slices

Screen Shot 2021-05-19 at 3.19.22 PM.png

 

Use the Export for Web option to export them

Screen Shot 2021-05-19 at 3.21.18 PM.png

 

Make sure you change it from All User Slices to All Slices.

Screen Shot 2021-05-19 at 3.20.25 PM.png

 

Export everything.

 

Now Photoshop will interpret that as the default for when artboards are being exported.

Go back to the original file with artboards and try to export it again and it's working (at least it's now working for me)

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