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Can't export artboards - "An unknown error occurred"

New Here ,
Jan 02, 2021 Jan 02, 2021

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Hi,

 

I'm trying to export 4 artboards into JPG from PSD files that someone else created - they're templates for changing social posts. I get an error every time, saying "an unknown error occurred". I also tried to just redownload the original PSD file and export it without making any changes, but I get the same error.

 

Does anybody know what to do?

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I'm having the same issue! Just started a few days ago.

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New Here ,
Mar 12, 2021 Mar 12, 2021

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I think that error was fixed in a recent update. If you aren't running the newest version of Photoshop I think updating will fix your problem. 

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