Can't export artboards - "An unknown error occurred"

New Here ,
Jan 02, 2021 Jan 02, 2021

Copy link to clipboard

Copied

Hi,

 

I'm trying to export 4 artboards into JPG from PSD files that someone else created - they're templates for changing social posts. I get an error every time, saying "an unknown error occurred". I also tried to just redownload the original PSD file and export it without making any changes, but I get the same error.

 

Does anybody know what to do?

TOPICS
Problem or error

Views

43

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 12, 2021 Mar 12, 2021

Copy link to clipboard

Copied

I'm having the same issue! Just started a few days ago.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 12, 2021 Mar 12, 2021

Copy link to clipboard

Copied

LATEST

I think that error was fixed in a recent update. If you aren't running the newest version of Photoshop I think updating will fix your problem. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines